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Toll Collectors


Overview

Toll Collectors

Introduction

Toll collectors receive payments from private motorists and commercial drivers for the use of highways, tunnels, bridges, or ferries. According to the market research group IBISWorld, there are approximately 378 toll road businesses employing 97,535 workers in the U.S.

Quick Facts


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Median Salary

$28,371

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Employment Prospects

Fair

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Minimum Education Level

High School Diploma


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Experience

On-the-job training


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Skills

Interpersonal
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Personality Traits

Hands On
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Earnings

Wages for full-time toll collectors vary with the area and state where the collector is employed. Average earnings vary by state and municipality. For example, Indeed.com reports that toll collectors in New York City earned median salaries of $28,371 (or $13.64 per hour), while collectors in Virginia City, Nevada, earned $24,814 (or $11.93 per hour), with a top salary of $41,000. Manag...

Work Environment

Toll collectors may either stand or sit on stools in the booths they occupy. Toll collectors are exposed to all types of weather, including hail, sleet, snow, or extreme heat or cold, but booths usually are equipped with space heaters and sliding doors to keep out dampness and cold. Collectors are also exposed to exhaust and other potentially toxic fumes. (Those with respiratory difficulties ne...

Outlook

A decline in employment is expected for toll collectors in the coming years, according to an article by the Pew Charitable Trusts. Electronic toll collection (ETC) has adversely affected the employment of toll collectors. In 2015 (the most recent data available), of the 34 states that had toll roads, 23 of them used ETC in addition to a cash payment system. As of September 2020, the E-ZPass ele...