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Technical Support Specialists

Outlook

The U.S. Department of Labor (DOL) predicts that employment for technical support specialists will grow by 12 percent, which is faster than the average for all occupations, through 2024. Each time a new computer product is released on the market or another system is installed, problems arise, whether from user error or technical difficulty. Technical support specialists will continue to be needed to solve the problems. Since technology changes so rapidly, it is very important for these professionals to keep up to date on advances. They should read trade magazines, surf the Internet, and talk with colleagues in order to know what is happening in the field. 

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