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Hotel Executive Housekeepers

Experience, Skills, and Personality Traits

Hotel executive housekeepers should have several years of experience handling the cleaning and maintenance responsibilities in hotel facilities. They need to be very detail oriented to maintain high standards of cleanliness. Housekeepers should know how to communicate effectively with their staffs, write reports, perform employee evaluations, order supplies, and handle complaints from hotel guests smoothly and efficiently. As with most service-oriented jobs, customers' complaints are inevitable. It is the manager's job to assess the situation and resolve the problem.

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