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Hotel Desk Clerks

Certification, Licensing, and Special Requirements

Certification or Licensing

Certification is not a requirement for the position of desk clerk, though it is considered by many as a measure of industry knowledge and experience. Certifications, such as the certified front desk representative credential offered by the American Hotel and Lodging Educational Institute (AHLEI), are designed to help improve job performance and advancement potential and keep you up-to-date on industry changes.

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