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Hotel Concierges

Experience, Skills, and Personality Traits

Concierges should have experience working with the public in a service industry. Effective concierges have a thorough knowledge of the area near their hotel, including its restaurants, theaters, and other tourist attractions. They must also know how to make reservations for automobiles, airplanes, and other transportation; and they must possess the skills to arrange dinners and cocktail parties for their guests. Concierges must enjoy variety, because no day is exactly like the next; they must pay attention to detail and strive for perfection in carrying out the requests of hotel guests.

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