According to the U.S. Department of Labor, there are approximately 769,630 computer support specialists, including help desk representatives, working in the United States. Potential employers for help desk representatives range from Internet service providers, to very specific niche-market online information services providers, such as LexisNexis, to businesses with an online presence, such as banks, that provide Internet services to its customers, to companies that offer assistance with the products, such as software manufacturers.
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