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Emergency Services Dispatchers

Unions and Associations

Emergency services dispatchers may join unions such as the American Federation of Government Employees, or they may become members of local police or fire unions. Several associations provide useful resources and membership to dispatchers. APCO International offers certification, continuing education classes, and Public Safety Communications magazine. The International Academies of Emergency Dispatch provides certification and publishes the Journal of Emergency Dispatch. NENA offers certification and professional development opportunities. 

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