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Customer Service Directors

Overview

Customer service directors, directors of customer service, or customer service managers are the individuals responsible for assuring the highest level of customer satisfaction for an organization. They direct and oversee an organization's customer service policies and objectives establishing and developing policies and procedures.

Salary Range

$50,000 to $100,000+

Minimum Education Level

High School Diploma

Certification/License

None

Outlook

Faster than the Average
Personality Traits

Helpful

Problem-Solving

Talkative

Career Ladder
Vice President of Customer Service or Vice President of Operations

Senior Director of Customer Care

Customer Service Director

Customer Service Assistant Director

Customer Service Representative

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