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Counter and Retail Clerks

History

The first retail outlets in the United States sold food staples, farm necessities, and clothing, and many also served as the post office and became the social and economic centers of their communities. Owners of these general stores often performed all the jobs in the business.

Over the years retailing has undergone numerous changes. Large retail stores, requiring many workers, including counter and retail clerks, became more common. Also emerging were specialized retail or chain outlets—clothing stores, bicycle shops, computer shops, shoe stores, and athletic footwear boutiques—which also needed counter and retail clerks to assist customers and to receive payment for services or products.

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