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Chief Customer Officers

Overview

Chief customer officers, also known as CCOs or chief experience officers, attend to a company's customers as the most important asset of the business. They are part of the executive or "C" (corporate) suite in a company. They are responsible for the total relationship with an organization's customers and make sure that the company delivers a positive experience for every customer whether he or she wants information, is ordering products or services, dealing with problems, or in need of answers to questions.

Salary Range

$50,000 to $100,000+

Minimum Education Level

Bachelor's Degree

Certification/License

Recommended

Outlook

About as Fast as the Average
Personality Traits

Helpful

Organized

Problem-Solving

Career Ladder
Chief Executive Officer or Chief Operations Officer

Chief Customer Officer

Director of Customer Service

Assistant Director of Customer Service or Customer Relations

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