Automatic Teller Machine Servicers
Overview
Introduction
Automatic (or automated) teller machine (ATM) servicers maintain and repair the ATMs at banks, grocery stores, convenience stores, gas stations, and other locations. ATM servicers are also called ATM network specialists, ATM field service technicians, and ATM technicians. There are approximately 102,810 computer, automated teller, and office machine repairers in the United States.
Quick Facts
Median Salary
Employment Prospects
Minimum Education Level
Experience
Skills
Personality Traits
Earnings
Computer, automated teller, and office machine repairers had median annual earnings of $38,480 in May 2018, according to the U.S. Department of Labor. Those in the lowest 10 percent made less than $24,800 a year, and those in the highest 10 percent made more than $61,520 a year. In July 2019, Salary.com reported the average salary for ATM service technicians was $41,080; most salar...
Work Environment
ATM servicers often work where the ATM is located, which could be either indoors or outdoors. Bench technicians work in repair shops. Sometimes work must be done in small, confined spaces where there is little room to move around. Since much work is conducted on-site where a machine is located, ATM servicers do some traveling. How much traveling they do depends on the area they service. Some se...
Outlook
The U.S. Department of Labor (DOL) predicts that employment of computer, automated teller, and office machine repairers will decline slightly through 2028. ATMs are becoming more reliable and in less need of maintenance. They also can be tested and reset remotely, which is reducing demand for field technicians. Additionally, the increasing use of mobile payments and electronic banking is slowin...