Our Dynamic Organization
No Ordinary Wireless Provider
At U.S. Cellular®, our core values aren't just talked about. They're lived out. Daily. From the boardroom to the network tower. Because all of us represent our brand. And our brand-and all that it stands for-matters. It's personal to each of us. In all the best ways.
The Dynamic Organization
Integrity. Trust. Respect. Across our enterprise, U.S. Cellular associates engage in open and honest communication, building lasting relationships with customers and one another. We take pride in each and every accomplishment. And we find time to enjoy the rewards of "doing the right thing" for our customers by recognizing amongst ourselves a win well earned.
The Vision and Mission
Collectively, we are proud and passionate about providing the world's best customer experience. This vision aligns with our mission - that we are earnest about achieving superior results. Our associates are inspired by their belief in the motivating principles of the Dynamic Organization and are determined to deliver an outstanding customer experience.
Our leadership encourages associates to access the many training and development opportunities available to help them enhance their performance. These leaders are responsible for activating passion and encouraging growth. Because they realize their success as leaders relies on the success of those they lead.
Ours is a fast-paced industry of change and innovation. We are people who thrive in an environment of ideas and accountability. And we are teams who, empowered by knowledge and skill, will move our organization to new heights.
If we only existed to provide wireless solutions, we'd be less than the principles we stand for. For this reason, we commit ourselves daily to doubling-down - betting on our collective abilities to hehlp improve lives, communities, and the broader world in which we live. And this is no secondary passion. As the world grows smaller and more interconnected, we are neighbors to those whom we've never thought of in that way before. As the responsibility grows, we endeavor to meet it. Below are several of the ways U.S. Cellular and its associates are creating impact.
In support of local K-12 educational programming - especially within the STEM disciplines: Science, Technology, Engineering, and Math - we partner with The Boys & Girls Clubs of America and National 4-H Council, both of which deliver superior instruction throughout our various markets. Through time, talent, and financial resources, we help ensure the efforts of these organizations create meaningfrul impacts in their schools, communities and broader world.
Doubling Our Associates' Generosity
U.S. Cellular associates have the biggest hearts in our industry. Through our Associate Matching Program, we match associates' charitable donations to nonprofit organizations dollar-for-dollar, up to $2,500 per year, with an annual cap of $250,000.
We're not just in the business of connecting calls; we're also in the business of connecting people. The passion and energy of our associates are displayed daily as we volunteer at local schools and nonprofits in our communities. Organizations can register with VolunteerMatch.org for free to connect them with volunteers from a vast online network, which includes U.S. Cellular associates.
“I am so thankful every day that I have the opportunity to be part of a company that truly cares not just about their customers and employees, but also about our community, and our future generations as well!”
U.S. Cellular Associate, Culture Survey Results