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Pace Harmon (Acquired by West Monroe in November 2020) logo

Pace Harmon (Acquired by West Monroe in November 2020)

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At a Glance

Uppers

“Great leaders.”

“Many opportunities to learn and grow.”

“Compensation.”

Downers

“High-pressure environment.”

“Small back office support.”

“Lack of exit opportunities.”

About Pace Harmon (Acquired by West Monroe in November 2020)

In November 2020, Pace Harmon was acquired by West Monroe, a national business and technology consulting firm.

Pace Harmon is an IT and business process transformation and outsourcing advisory services firm providing guidance on enterprise optimization, complex outsourcing and technology transactions, and service provider governance. The firm is headquartered in Washington, D.C., with offices in Chicago and San Francisco.

Founded in 2003 by senior partners with Big 4 consulting heritage, Pace Harmon provides advice that help its client base of Fortune 500 and other large enterprises maximize the efficiency and effectiveness of their IT and functional operations.

Pace Harmon is an employee-owned firm led by an experienced team of executive managing directors and managing directors who personally contribute to all client projects and closely mentor the firm's rising stars. Pace Harmon practitioners apply their extensive technical, operational and transaction experience to every engagement, with a focus on creating realistic and pragmatic, long-term operational solutions.

The firm's nearly 100 consultants possess an average more than 12 years of professional experience, and the majority hold advanced degrees. Many have previously served in roles such as CIO, CFO, or other operational and leadership positions.

Specializing in the Transaction Lifecycle

Choosing to maintain service provider objectivity and neutrality, Pace Harmon's unbiased expertise and strategic approach helps enterprises maximize the benefits from their most complex and critical supplier relationships. While the firm's core focus is IT and functional optimization and outsourcing advisory services, additional specialty services include strategic sourcing, service provider governance and process optimization. The firm approaches engagements with the goal of creating desired business outcomes for each organization rather than pursuing in the context of their specific challenges and opportunities.

To ensure the most productive operational, technical and service provider performance, Pace Harmon offers clients support through the entire lifecycle of their most complex initiatives. From evaluating and defining strategies and transforming organizations to end-to-end execution of complex sourcing transactions, the Pace Harmon team provides high-impact advisory services to deliver improved business, operational and financial performance.

Industry Recognition

Quantifiable results and satisfied clients have led to continued growth and profitability for Pace Harmon. The company is a top-tier provider of transformation and outsourcing advisory services for Fortune 500 organizations and other leaders in sectors such as healthcare, consumer business, technology, financial services, retail, manufacturing, energy, media, and non-profit. Addressing multi-national clients' needs, Pace Harmon's work extends from North America to projects in Latin America, Europe and Asia. The firm has been recognized as a premier outsourcing advisor by the IAOP World's Best Outsourcing Advisors and many of its leaders have been named to Supply & Demand Chain Executive's Pros to Know list.

COVID-19 Update

In response to COVID-19, Pace Harmon has changed the way we deliver our services, but we have not changed our focus on our people and our clients.

Recruiting

Pace Harmon continues to recruit top talent, including on-campus and experienced hires. We are working with universities to understand any changes to the Fall recruiting process and anticipate adapting to fit the environment at that time. We are using video chat to conduct interviews and will continue to leverage available technologies to give recruits an opportunity to meet a cross-section of practitioners and obtain a good sense for Pace Harmon’s work and culture.

Employee Impacts

Our firm moved to remote working in March for the health and safety of our employees and their families. While we cannot work together physically, Pace Harmon is committed to maintaining our tight-knit and connected culture, holding weekly virtual brunches and happy hours across our three offices. The firm has formed a COVID-19 response committee to keep a close eye on the situation both at home and abroad to anticipate how the ever-changing landscape might affect clients and employees.

Client Service

To date, we have been fortunate to see minimal impact to our client projects as we help execute resiliency plans and reduce third-party costs quickly. The firm continues to provide thought leadership and resources for clients dealing with the operational, contractual, and financial challenges presented by the pandemic. Pace Harmon remains committed to supporting the health and safety of our employees while providing excellent service to our clients.

In the News

West Monroe Acquires Strategy and Outsourcing Advisory Firm Pace Harmon

West Monroe, a national business and technology consulting firm, today announced it has acquired Pace Harmon, a Washington, D.C., area-based IT and business services transformation and outsourcing advisory firm. The acquisition adds depth in transformation advisory for West Monroe, as well as new capabilities in IT strategy and business process outsourcing, procurement, and vendor management. Pace Harmon works with Fortune 500 companies and other large enterprises to determine their optimal service delivery model—in IT and back-office business functions—to optimize performance, cost, responsiveness, and service quality. Together, West Monroe and Pace Harmon will provide more comprehensive technology and business transformation services to their client base, through new breadth in IT strategy and execution and depth in strategy and advisory services.

Pace Harmon Honored on Supply & Demand Chain Executive’s SDCE 100 List of Top Supply Chain Projects for 10th Year

Pace Harmon, a leading IT and business services transformation advisory firm, today announced that it has been named to Supply and Demand Chain Executive’s SDCE 100 list for the 10th time. The SDCE 100 spotlights successful and innovative projects that deliver bottom-line value to enterprises across the range of supply chain functions.

Pace Harmon Named to Prestigious 2020 IAOP World’s Best Outsourcing Advisors List

Pace Harmon, a leading IT and business services transformation advisory firm serving prominent global enterprises, today announced it was named to the prestigious IAOP® 2020 World’s Best Outsourcing Advisors list for the 11th year. The annual awards program honors outstanding global outsourcing advisory and consulting firms. Pace Harmon received additional distinctions for Sustained Excellence, Customer References, Awards & Certifications, and Programs for Corporate Social Responsibility. In addition to the IAOP World’s Best Outsourcing Advisors list, three Pace Harmon practitioners were named to the 20th annual Supply & Demand Chain Executive Pros to Know list. Eshani Deliwala, David Freed and Vasil Hlinka earned the premier industry distinction honoring leaders who have helped their clients prepare to meet the significant challenges of today’s business climate. The publication received more than 500 entries for this year’s award program.

Pace Harmon Debuts Rapid Action for Cost Elimination (RACE) Framework to Help Enterprises Reduce Costs During COVID-19 Pandemic

Recognizing that the COVID-19 pandemic has forced many enterprises to reduce costs, Pace Harmon, a leading business transformation and outsourcing advisory firm serving prominent U.S. enterprises, today announced its Rapid Action for Cost Elimination (RACE) framework. Designed to help organizations drive meaningful savings on third-party costs in as little as 30 days, RACE focuses on identifying and reducing services and technology spend by deploying specific, proven strategies.

Pace Harmon Managing Director Andy Sealock Presents at IAOP OWS2.0 on “Outsourcery: Are Good Outcomes a Result of Magic or Strategy?”

Pace Harmon, a leading business transformation and outsourcing advisory firm serving prominent U.S. enterprises, today announced that Managing Director Andy Sealock co-presented at the International Association of Outsourcing Professionals (IAOP) OWS2.0 conference held this week in Orlando, Fla. Speaking on the topic of “Outsourcery: Are Good Outcomes a Result of Magic or Strategy?,” Sealock co-presented with FD Giambattista, Bank of the West’s Vice President of Right Shoring Strategy and Operations.

Pace Harmon (Acquired by West Monroe in November 2020)

1650 Tysons Blvd
Suite 200
McLean, VA 22102
Phone: (703) 637-4700

Firm Stats

Employer Type: Private
CEO (West Monroe): Kevin McCarty
COO (West Monroe): Doug Armstrong
Managing Director (Pace Harmon): Marc Tanowitz
2020 Employees (All Locations): 95

Major Office Locations

Washington, D.C. (HQ)
San Francisco
Chicago

Major Departments & Practices

IT Transformation and Outsourcing Advisory Services

Business Process Transformation and Outsourcing Advisory Services

Enterprise Applications and Systems Integration Advisory Services

Strategic Sourcing Advisory Services

Transition Management

Service Provider Management & Governance