2020 Vault Rankings
At a Glance
“The culture makes the firm feel like a family.”
“Supportive environment for growth.”
“Learning with lots of opportunity for responsibility and leadership.”
“Full-time travel can be difficult.”
“Being double-booked across two or more clients.”
“Balancing your work and personal life.”
About Clarkston Consulting
Clarkston Consulting is a business and technology consulting firm serving the consumer products, retail and life sciences markets. Besides its headquarters in Durham, N.C., the firm has offices in six U.S. cities. Clarkston Consulting was founded in 1991 with a purpose to build a consulting firm focused on two things: delivering brilliant client service and being an employer of choice.
Clarkston Consulting has focused on the consumer products, retail, and life sciences industries for over 15 years. Reflecting this targeted approach, the firm has never pursued aggressive expansion, instead applying energy to the careful cultivation of its client base. The results have borne this decision out: Clarkston's 18-year average client satisfaction rate is 97 percent (as measured by annual surveys conducted by Client Opinions). As Clarkston looks toward 2020, the firm has added more strategic and operational consulting services to complement their implementation expertise.
Serving up success
Some of the firm's consumer products clients are Estée Lauder, Reynolds Consumer, Pernod Ricard, Church & Dwight, J. Crew, Benjamin Moore, Coca-Cola, and Breakthru Beverage Group. Services to such clients range from strategy and innovation consulting to sales and marketing, supply chain, project and program management, and system implementations.
In an engagement with Pladis Global, a premier chocolate and confectionary company, Clarkston Consulting was the representative to the North American business for the pilot implementation of the industry’s first ever instance of SAP Public Cloud, providing expertise in change management, project management and data. Clarkston Consulting also provided data and analytics consulting to a global beauty manufacturer and retailer to help the client develop algorithms, reports, alerts and dashboards to improve point of sale transactions. Lastly, Clarkston is a leader in trade promotion management expertise and has helped a variety of consumer goods companies improve processes and implement trade promotion solutions.
Within the life sciences, Clarkston works with pharmaceutical companies, diagnostics manufacturers, biotech companies and other makers of health care products. Major clients include Astellas, Pfizer, Takeda, Gilead, United Therapeutics, Alnylam, Emergent Biosolutions, and more; delivering services for such clients include quality and enterprise systems strategy and implementation, business transformation and technology roadmaps, M&A integration and advice, operational efficiency management, and pre-commercialization roadmaps (including ERP).
Alnylam is a biotechnology company focused on the discovery, development, and commercialization of new therapies for genetically defined diseases. Alnylam hired Clarkston Consulting to help them with their pre-commercial readiness. Clarkston was the SAP implementation partner for Alnylam and also provided support on serialization, global safety database, Veeva eQMS implementation and Clarkston provided support for IT and commercial operations as part of their pre-commercial readiness work.
Getting the word out
The firm participates in thought leadership in the industry through research studies, white papers and its Clarkston Insights publications, collections of case studies, strategies and trend-tracking pieces which it posts on the company web site. Some recent topics include the unsustainable trajectory of trade spending, strategies for leading global serialization programs, and the ROI of human capital management. Clarkston also dispatches firm partners and consultants as guest speakers for seminars and conferences around the country, including the 2019 SAPPHIRE NOW and ASUG Annual Conference.
Similar to its commitment to clients, the firm makes efforts to keep employee relations healthy and strong. It distributes an annual Triple-A (Ask, Act and Adopt) Employee Satisfaction Survey, which employees can take anonymously online. Clarkston also offers ample training opportunities, ranging from external classes, e-learning and lunch 'n learns, to formal and on-the-job training. Clarkston Academy and Clarkston Bootcamp are extensive training programs for new hires that are recent college graduates or that have a few years of work experience. Between 80 and 120 hours per year are available to employees for use on purely self-developmental pursuits-in addition to tuition reimbursement.
2655 Meridian Parkway
Durham, NC 27713
Phone: (800) 652-4274
Employer Type: Private
CEO: Tom Finegan
2020 Employees (All Locations): 270
Durham, NC (HQ)
Consumer Products & Life Sciences
Strategy & Innovation
Sales & Marketing
Quality & Regulatory
SAP Advisory and Implementation
Technology Advisory and Implementation