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About Ta Operating LLC

TravelCenters of America (TCA) is in it for the long haul. The company operates or franchises some 300 travel centers and standalone restaurants primarily targeting truckers and highway motorists across the US. Its brands include TravelCenters of America/TA, Petro Stopping Centers/Petro, and Quaker Steak & Lube. TCA's travel centers offer a broad range of products and services, including diesel fuel and gasoline, as well as nonfuel products and services such as truck repair and maintenance services, full service restaurants, quick service restaurants, or QSRs, and various customer amenities.. The company leases more than 175 of its locations from Service Properties Trust, its largest shareholder.


TCA managed its business as one segment. The company's fuel business generates approximate 70% of total sales. Non-fuel and rent & royalties from franchisees account for approximately 30% of total sales.

The company's travel center business includes about 260 TravelCenters of Americas/TA locations and Petro Stopping Centers/Petro locations. It operates roughly 235 of the centers and franchises the rest. The remaining revenue comes from corporate and other and includes nearly 45 Quaker Steak & Lube restaurants.

Geographic Reach

TCA operates or franchises about 300 travel centers and restaurants across the US as well as a single location in Ontario, Canada. Its largest markets include Ohio, Texas, Pennsylvania, California, and Indiana.

Sales and Marketing

TCA caters to professional truck drivers and travelers who rely on gas stations and travel centers while on the road. Customers include trucking fleets and their drivers, independent truck drivers, casual diners, and motorists.

Financial Performance

TCA's revenue has been fluctuating from 2015 to 2019 with an overall growth of 5%.

In 2019 the company reported revenue of $6.1 billion, a decrease of 2% from the prior year.

In 2019, the company had a net income of $33.3 million compared to the previous year.

Cash at the end of 2019 was $17.2 million, a decrease of $297.2 million from the prior year. Cash from operations contributed $82.5 million to the coffers, while investing activities used $386.4 million. Financing activities generated $6.7 billion from revolving credit facility borrowings.


TCA's growth strategy is focused on both extending its travel center network and on expanding its scope of products and services as well as the customer segments it serves in a way that enhances and compliments the company's travel center product and service offerings. The company intends to extend its travel center network by adding travel centers to its network through acquisitions, franchising and new build development.

TCA also intends to expand its scope of products and services and its customer segments through investments of capital and human resources in the company's truck service business, particularly its RoadSquad, TechOn-Site and Commercial Tire Network programs.

The company's recent franchising, and development activities are summarized as follows:

During the three years ended December 31, 2019, TCA entered into franchise agreements covering 12 travel centers to be operated under TA Express and TA brand names; four of these franchised travel centers began operations under one of the company's travel center brands during the year ended December 31, 2019, two began operations in the 2020 first quarter to date and it anticipates six franchised travel centers to begin operations by the end of 2020. In addition, it has entered into an agreement with one of these franchisees pursuant to which it expects to add two additional franchised travel centers to its network, one within five years and the other within 10 years.

Mergers and Acquisitions

In early 2019, the company acquired from SVC 20 travel centers it previously leased from SVC for $309.6 million, including $1.4 million of transaction related costs, and amended its existing leases with SVC.

Company Background

TCA was founded in 1972.

Ta Operating LLC

24601 Center Ridge Rd STE 200
Westlake, OH 44145-5677
Phone: 1 (440) 808-9100

Firm Stats

Employer Type: Privately Owned
Vice President, Strategic Planning: Thomas Komos
Partner: Trace Walker
Director Iron Skillet Operations: Bill Webbon
Employees (This Location): 300
Employees (All Locations): 10,000

Major Office Locations

Westlake, OH

Other Locations

Mc Calla, AL
Shorter, AL
Eloy, AZ
Kingman, AZ
Phoenix, AZ
Arvin, CA
Corning, CA
Gustine, CA
Lebec, CA
Jacksonville, FL
Marianna, FL
Reddick, FL
Brunswick, GA
Effingham, IL
Chesterton, IN
Demotte, IN
Lexington, KY
Hammond, LA
Shreveport, LA
Floodwood, MN
Kingdom City, MO
Jackson, MS
Mebane, NC
Whitsett, NC
Ogallala, NE
Bordentown, NJ
Milan, NM
Imlay, NV
Sparks, NV
Waterloo, NY
Ashland, OH
Girard, OH
Kingsville, OH
North Baltimore, OH
Perrysburg, OH
Phoenix, OR
Kingston Springs, TN
Knoxville, TN
La Vergne, TN
Amarillo, TX
Beaumont, TX
Canutillo, TX
El Paso, TX
San Antonio, TX
Terrell, TX
Weatherford, TX
North Bend, WA
Fort Bridger, WY
Laramie, WY