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About Ross Stores, Inc.

Ross wants you to dress for less. A leading off-price apparel retailer (behind TJX Cos. and Kohl's), Ross operates some 1,340 Ross Dress for Less and more than 190y 200 dd's Discounts stores that sell closeout merchandise, including men's, women's, and children's clothing, at prices well below those of department and specialty stores. While apparel accounts for more than half of sales, it also sells small furnishings, toys and games, luggage, and jewelry. Featuring the Ross "Dress for Less" trademark, the chain targets 18- to 54-year-old white-collar shoppers from primarily middle-income households. Ross and dd's stores are located in strip malls in over 35 states and mostly in the western US and Guam.


Ross Stores operates two brands of off-price retail apparel and home fashion stores: Ross Dress for Less and dd's DISCOUNTS. Ross does a roaring trade in off-price apparel and home fashion chain, offering first-quality, in-season, name-brand, and designer apparel, as well as accessories, footwear, and home decor at between 20%-60% off department and specialty store regular prices.

Launched in 2004, dd's DISCOUNTS serves one of the fastest-growing demographic markets in the US. The ultra-low-price spinoff, which offers brand-name apparel at a 20%-70% discount, has grown to almost 200 locations in about 15 states, including big ones such as California, Florida, and Texas. The stores, which average 23,200 square feet, are located in strip shopping centers in urban and suburban neighborhoods.

The retailer operates six distribution processing facilities: three in California, two in South Carolina, and one in Pennsylvania. These distribution centers are the sole source of its stores merchandise. Additionally, the discounter owns four and leases three other warehouse facilities for packaway storage. To distribute merchandise to stores on a regular basis, Ross Stores enlists the help of third-party cross docks. Shipments are made by contract carriers to stores between three and six times per week depending on the location.

Geographic Reach

Half of California-based Ross' stores are located in the states of California, Texas, and Florida. The company's distribution centers and warehouses are in Pennsylvania, South Carolina, and California. Aside from the territory of Guam, Ross does not have an international presence.

Sales and Marketing

Ross Stores relies primarily on television as a medium to share the Ross Dress for Less value proposition with its current and potential customers. The company believes that television advertising is the most efficient and cost-effective medium while it continues to use additional channels to build brand awareness. However, advertising for its dd's DISCOUNTS stores is focused on new store grand openings and local grass roots initiatives. It also employs social media to communicate its brand position.

Financial Performance

Ross Stores' annual sales have risen more than 40% since 2011 thanks to rapid store expansion and steady same-store sale growth of between 3% and 7% per year. Its annual profits have kept pace with top line growth over the period as the chain has managed to slow its overhead cost growth.

The fast-growing chain's sales jumped 8% to $12.9 billion -- a $1 billion gain -- during fiscal 2017 (ended January) mostly thanks to continued store growth. Comparable store sales also increased a solid 4%.

Net income was up 10% to $1.1 billion due to lower cost of goods sold, partially offset by higher selling, general, and administrative expenses. Cash from operating activities grew 14% to $1.6 billion due to higher net income.


Ross Stores continues its aggressive retail expansion strategy, opening additional stores based on market penetration, local demographic characteristics, competition, expected store profitability, and the ability to leverage overhead expenses. The company anticipates room in the US to support at least 2,000 Ross locations and 500 dd's DISCOUNTS locations.

Indeed, the chain has expanded its store count by 40% to 1,533 at the end of 2016 from 1,125 at the end of 2011. During 2016 alone, the retailer added 87 net new stores (including 71 Ross stores) in established regions and in the less-tapped Midwest markets (including its first stores in the Dakotas). It plans to open a further 90 stores in 2017.

Other objectives the discount chain emphasized in 2016 included: maintaining a sufficient library of well-known brands, labels, and fashions sold with strong discounts; meeting customer needs on a local basis; delivering an "off-price customer" suited shopping experience; and managing effective and competitive store growth in all of its markets.

To boost its relationships with suppliers, Ross does not require them to provide markdown/promotional allowances or return privileges. This, combined with opportunistic purchases (closeouts such as manufacturer overruns and canceled orders), allows the company to obtain large discounts on merchandise. As a result, Ross Stores' customers typically pay 20% to 60% less than department and specialty store prices. Ross holds down costs by offering minimal service and few frills inside its stores.

Ross Stores, Inc.

Dublin, CA 94568-7635
Phone: 1 (925) 965-4400

Firm Stats

Employer Type: Publicly Owned
Stock Symbol: ROST
Stock Exchange: , NASDAQ
Chairman: Michael A. Balmuth
President and COO: Michael B. O'Sullivan
CEO: Barbara Rentler
Employees (This Location): 1,500
Employees (All Locations): 88,100

Major Office Locations

Dublin, CA

Other Locations

Alabaster, AL
Decatur, AL
Dothan, AL
Fultondale, AL
Gadsden, AL
Hoover, AL
Huntsville, AL
Irondale, AL
Mobile, AL
Montgomery, AL
Opelika, AL
Oxford, AL
Prattville, AL
Spanish Fort, AL
Tuscaloosa, AL
Fort Smith, AR
Hot Springs, AR
North Little Rock, AR
Russellville, AR
Bullhead City, AZ
Casa Grande, AZ
Chandler, AZ
Douglas, AZ
Flagstaff, AZ
Gilbert, AZ
Glendale, AZ
Goodyear, AZ
Green Valley, AZ
Kingman, AZ
Lake Havasu City, AZ
Mesa, AZ
Nogales, AZ
Peoria, AZ
Phoenix, AZ
Prescott, AZ
Queen Creek, AZ
Scottsdale, AZ
Sierra Vista, AZ
Surprise, AZ
Tempe, AZ
Tolleson, AZ
Tucson, AZ
Yuma, AZ
Alameda, CA
Alhambra, CA
Anaheim, CA
Apple Valley, CA
Auburn, CA
Azusa, CA
Bakersfield, CA
Bell Gardens, CA
Brentwood, CA
Broken Arrow, CA
Buena Park, CA
Burbank, CA
Camarillo, CA
Campbell, CA
Capitola, CA
Carmichael, CA
Carson, CA
Castro Valley, CA
Cerritos, CA
Chico, CA
Chino, CA
Chula Vista, CA
Citrus Heights, CA
City Of Industry, CA
Clovis, CA
Colma, CA
Colton, CA
Commerce, CA
Compton, CA
Concord, CA
Corona, CA
Costa Mesa, CA
Covina, CA
Culver City, CA
Cupertino, CA
Cypress, CA
Daly City, CA
Delano, CA
Diamond Bar, CA
Downey, CA
Dublin, CA
El Cajon, CA
El Centro, CA
El Cerrito, CA
Elk Grove, CA
El Monte, CA
El Paso, CA
Emeryville, CA
Encinitas, CA
Escondido, CA
Eureka, CA
Fairfield, CA
Folsom, CA
Fontana, CA
Fountain Valley, CA
Fremont, CA
Fresno, CA
Fullerton, CA
Gardena, CA
Garden Grove, CA
Gilroy, CA
Glendale, CA
Goleta, CA
Granada Hills, CA
Hanford, CA
Harbor City, CA
Harker Heights, CA
Hawthorne, CA
Hayward, CA
Hemet, CA
Hesperia, CA
Highland, CA
Huntington Beach, CA
Huntington Park, CA
Indio, CA
Inglewood, CA
La Canada, CA
La Habra, CA
La Jolla, CA
Lake Forest, CA
Lakewood, CA
La Mesa, CA
La Mirada, CA
Lancaster, CA
La Quinta, CA
Las Cruces, CA
La Verne, CA
Lincoln, CA
Livermore, CA
Lodi, CA
Lompoc, CA
Long Beach, CA
Los Angeles, CA
Madera, CA
Manteca, CA
Maywood, CA
Menifee, CA
Merced, CA
Milpitas, CA
Mira Loma, CA
Mission, CA
Modesto, CA
Monrovia, CA
Montclair, CA
Montebello, CA
Moreno Valley, CA
Morgan Hill, CA
Mountain View, CA
Murrieta, CA
Napa, CA
National City, CA
Newark, CA
Newbury Park, CA
North Highlands, CA
Northridge, CA
Oakland, CA
Oceanside, CA
Omaha, CA
Ontario, CA
Orange, CA
Orlando, CA
Oxnard, CA
Pacifica, CA
Palmdale, CA
Palm Desert, CA
Palm Springs, CA
Paramount, CA
Pasadena, CA
Paso Robles, CA
Perris, CA
Petaluma, CA
Pico Rivera, CA
Pittsburg, CA
Placentia, CA
Placerville, CA
Pleasant Hill, CA
Pomona, CA
Poway, CA
Rancho Cordova, CA
Rancho Cucamonga, CA
Rancho Santa Margari, CA
Redding, CA
Redlands, CA
Redwood City, CA
Reseda, CA
Richmond, CA
Riverside, CA
Rohnert Park, CA
Roseville, CA
Sacramento, CA
Salinas, CA
San Bernardino, CA
San Carlos, CA
Sand City, CA
San Diego, CA
San Dimas, CA
San Fernando, CA
San Francisco, CA
San Jose, CA
San Juan Capistrano, CA
San Leandro, CA
San Luis Obispo, CA
San Marcos, CA
San Mateo, CA
San Pedro, CA
San Rafael, CA
Santa Ana, CA
Santa Barbara, CA
Santa Clara, CA
Santa Clarita, CA
Santa Cruz, CA
Santa Maria, CA
Santa Rosa, CA
Santee, CA
San Ysidro, CA
Sausalito, CA
Shafter, CA
Sherman Oaks, CA
Signal Hill, CA
Simi Valley, CA
Solana Beach, CA
Sonora, CA
South Gate, CA
South Lake Tahoe, CA
Stevenson Ranch, CA
Stockton, CA
Sunnyvale, CA
Tarzana, CA
Temecula, CA
Thousand Oaks, CA
Torrance, CA
Tracy, CA
Turlock, CA
Tustin, CA
Ukiah, CA
Vacaville, CA
Vallejo, CA
Van Nuys, CA
Venice, CA
Ventura, CA
Victorville, CA
Visalia, CA
Vista, CA
Walnut Creek, CA
Watsonville, CA
West Covina, CA
West Sacramento, CA
Whittier, CA
Woodland, CA
Yuba City, CA
Yucaipa, CA
Aurora, CO
Boulder, CO
Colorado Springs, CO
Denver, CO
Durango, CO
Englewood, CO
Grand Junction, CO
Greeley, CO
Highlands Ranch, CO
Lakewood, CO
Littleton, CO
Longmont, CO
Loveland, CO
Montrose, CO
Northglenn, CO
Pueblo, CO
Westminster, CO
Wheat Ridge, CO
Washington, DC
Dover, DE
New Castle, DE
Altamonte Springs, FL
Apopka, FL
Aventura, FL
Boca Raton, FL
Boynton Beach, FL
Bradenton, FL
Brooksville, FL
Cape Coral, FL
Casselberry, FL
Clearwater, FL
Clermont, FL
Coral Gables, FL
Coral Springs, FL
Davenport, FL
Davie, FL
Deerfield Beach, FL
Deland, FL
Delray Beach, FL
Destin, FL
Estero, FL
Fort Lauderdale, FL
Fort Myers, FL
Fort Walton Beach, FL
Gainesville, FL
Hallandale Beach, FL
Hialeah, FL
Hollywood, FL
Homestead, FL
Indian Harbour Beach, FL
Jacksonville, FL
Jacksonville Beach, FL
Jupiter, FL
Key West, FL
Kissimmee, FL
Lady Lake, FL
Lake City, FL
Lakeland, FL
Lake Mary, FL
Lake Worth, FL
Land O Lakes, FL
Largo, FL
Lauderdale Lakes, FL
Margate, FL
Melbourne, FL
Merritt Island, FL
Miami, FL
Miami Beach, FL
Miramar, FL
Mount Dora, FL
Naples, FL
North Lauderdale, FL
North Miami Beach, FL
Oldsmar, FL
Orange City, FL
Orange Park, FL
Orlando, FL
Ormond Beach, FL
Oviedo, FL
Palm Beach Gardens, FL
Palm Harbor, FL
Panama City, FL
Panama City Beach, FL
Pembroke Pines, FL
Pensacola, FL
Plant City, FL
Pompano Beach, FL
Port Orange, FL
Port Richey, FL
Port Saint Lucie, FL
Riviera Beach, FL
Royal Palm Beach, FL
Saint Augustine, FL
Saint Petersburg, FL
Sanford, FL
Sarasota, FL
Sebring, FL
Spring Hill, FL
Stuart, FL
Tallahassee, FL
Tamarac, FL
Tampa, FL
University Park, FL
Valrico, FL
Vero Beach, FL
Wesley Chapel, FL
West Melbourne, FL
West Palm Beach, FL
Winter Garden, FL
Winter Park, FL
Zephyrhills, FL
Acworth, GA
Albany, GA
Alpharetta, GA
Athens, GA
Atlanta, GA
Augusta, GA
Austell, GA
Brookhaven, GA
Brunswick, GA
Buford, GA
Canton, GA
Carrollton, GA
Columbus, GA
Conyers, GA
Covington, GA
Cumming, GA
Decatur, GA
Douglasville, GA
Duluth, GA
East Point, GA
Evans, GA
Fayetteville, GA
Flowery Branch, GA
Fort Oglethorpe, GA
Gainesville, GA
Griffin, GA
Hiram, GA
Jonesboro, GA
Lawrenceville, GA
Lithonia, GA
Macon, GA
Mcdonough, GA
Morrow, GA
Newnan, GA
Norcross, GA
Peachtree City, GA
Pooler, GA
Savannah, GA
Smyrna, GA
Snellville, GA
Stockbridge, GA
Stone Mountain, GA
Valdosta, GA
Warner Robins, GA
Aiea, HI
Ewa Beach, HI
Hilo, HI
Honolulu, HI
Kahului, HI
Kailua Kona, HI
Kaneohe, HI
Mililani, HI
Pearl City, HI
Cedar Falls, IA
Des Moines, IA
Boise, ID
Coeur D Alene, ID
Idaho Falls, ID
Lewiston, ID
Meridian, ID
Moscow, ID
Nampa, ID
Pocatello, ID
Algonquin, IL
Alton, IL
Bloomingdale, IL
Bolingbrook, IL
Calumet City, IL
Carbondale, IL
Chicago, IL
Crestwood, IL
Crystal Lake, IL
Danville, IL
Darien, IL
Downers Grove, IL
East Peoria, IL
Fairview Heights, IL
Forsyth, IL
Hillside, IL
Homewood, IL
Joliet, IL
Matteson, IL
Mchenry, IL
Mount Prospect, IL
Naperville, IL
Niles, IL
Orland Park, IL
Oswego, IL
Palatine, IL
Peoria, IL
Plainfield, IL
River Grove, IL
Schaumburg, IL
Skokie, IL
South Elgin, IL
Springfield, IL
Tinley Park, IL
Waukegan, IL
Clarksville, IN
Elkhart, IN
Evansville, IN
Hammond, IN
Merrillville, IN
Michigan City, IN
South Bend, IN
Derby, KS
Garden City, KS
Lawrence, KS
Olathe, KS
Overland Park, KS
Topeka, KS
Wichita, KS
Elizabethtown, KY
Lexington, KY
Louisville, KY
Pikeville, KY
Baton Rouge, LA
Bossier City, LA
Covington, LA
Denham Springs, LA
Gretna, LA
Hammond, LA
Harvey, LA
Houma, LA
Lafayette, LA
Lake Charles, LA
Monroe, LA
New Orleans, LA
Shreveport, LA
Slidell, LA
Baltimore, MD
Bel Air, MD
Bowie, MD
California, MD
Catonsville, MD
Columbia, MD
District Heights, MD
Frederick, MD
Gaithersburg, MD
Greenbelt, MD
Gwynn Oak, MD
Hagerstown, MD
Hyattsville, MD
Laurel, MD
Oxon Hill, MD
Rockville, MD
Salisbury, MD
Silver Spring, MD
Upper Marlboro, MD
Waldorf, MD
Arnold, MO
Ballwin, MO
Blue Springs, MO
Chesterfield, MO
Grandview, MO
Independence, MO
Jefferson City, MO
Joplin, MO
Kansas City, MO
Liberty, MO
O Fallon, MO
Osage Beach, MO
Saint Joseph, MO
Saint Louis, MO
Diberville, MS
Flowood, MS
Gulfport, MS
Hattiesburg, MS
Meridian, MS
Olive Branch, MS
Oxford, MS
Tupelo, MS
Billings, MT
Bozeman, MT
Great Falls, MT
Helena, MT
Kalispell, MT
Missoula, MT
Aberdeen, NC
Albemarle, NC
Arden, NC
Asheboro, NC
Asheville, NC
Burlington, NC
Cary, NC
Charlotte, NC
Concord, NC
Durham, NC
Fayetteville, NC
Garner, NC
Gastonia, NC
Goldsboro, NC
Greensboro, NC
Hickory, NC
High Point, NC
Jacksonville, NC
Knightdale, NC
Lincolnton, NC
Matthews, NC
Monroe, NC
Mooresville, NC
Morehead City, NC
Morganton, NC
Morrisville, NC
Raleigh, NC
Rocky Mount, NC
Sanford, NC
Wake Forest, NC
Wilson, NC
Winston Salem, NC
Audubon, NJ
Blackwood, NJ
Cherry Hill, NJ
Ewing, NJ
Hamilton, NJ
Lawrenceville, NJ
Mays Landing, NJ
Millville, NJ
Mount Laurel, NJ
Rio Grande, NJ
Voorhees, NJ
Woodbury, NJ
Albuquerque, NM
Farmington, NM
Las Cruces, NM
Rio Rancho, NM
Santa Fe, NM
Carson City, NV
Elko, NV
Henderson, NV
Las Vegas, NV
North Las Vegas, NV
Reno, NV
Sparks, NV
New York, NY
Broken Arrow, OK
Edmond, OK
Enid, OK
Lawton, OK
Midwest City, OK
Moore, OK
Muskogee, OK
Norman, OK
Oklahoma City, OK
Owasso, OK
Shawnee, OK
Stillwater, OK
Tulsa, OK
Albany, OR
Beaverton, OR
Bend, OR
Corvallis, OR
Eugene, OR
Grants Pass, OR
Gresham, OR
Happy Valley, OR
Hillsboro, OR
Klamath Falls, OR
Mcminnville, OR
Medford, OR
Oregon City, OR
Portland, OR
Roseburg, OR
Salem, OR
Warrenton, OR
Allentown, PA
Altoona, PA
Bensalem, PA
Butler, PA
Carlisle, PA
Cheltenham, PA
Du Bois, PA
Erie, PA
Exton, PA
Greensburg, PA
Hanover, PA
Harrisburg, PA
Homestead, PA
Jenkintown, PA
Johnstown, PA
Lancaster, PA
Lansdale, PA
Levittown, PA
Mechanicsburg, PA
Monaca, PA
Philadelphia, PA
Pittsburgh, PA
Plymouth Meeting, PA
Quakertown, PA
Reading, PA
Royersford, PA
State College, PA
Tarentum, PA
Warminster, PA
Whitehall, PA
Wilkes Barre, PA
York, PA
Aiken, SC
Anderson, SC
Bluffton, SC
Columbia, SC
Florence, SC
Fort Mill, SC
Greenville, SC
Greenwood, SC
Lexington, SC
Myrtle Beach, SC
North Charleston, SC
North Myrtle Beach, SC
Rock Hill, SC
Simpsonville, SC
Spartanburg, SC
Summerville, SC
Rapid City, SD
Sioux Falls, SD
Alcoa, TN
Brentwood, TN
Chattanooga, TN
Cleveland, TN
Collierville, TN
Columbia, TN
Hendersonville, TN
Jackson, TN
Johnson City, TN
Kingsport, TN
Knoxville, TN
Memphis, TN
Morristown, TN
Mount Juliet, TN
Nashville, TN
Spring Hill, TN
Abilene, TX
Allen, TX
Amarillo, TX
Arlington, TX
Austin, TX
Bastrop, TX
Baytown, TX
Beaumont, TX
Brownsville, TX
Burleson, TX
Carrollton, TX
Cedar Hill, TX
Cedar Park, TX
College Station, TX
Conroe, TX
Copperas Cove, TX
Corpus Christi, TX
Cypress, TX
Dallas, TX
Del Rio, TX
Denton, TX
Desoto, TX
Dickinson, TX
Eagle Pass, TX
El Paso, TX
Euless, TX
Fort Worth, TX
Frisco, TX
Galveston, TX
Garland, TX
Georgetown, TX
Grand Prairie, TX
Grapevine, TX
Greenville, TX
Harker Heights, TX
Harlingen, TX
Houston, TX
Humble, TX
Hurst, TX
Irving, TX
Katy, TX
Killeen, TX
Kyle, TX
Lake Jackson, TX
Laredo, TX
Lewisville, TX
Longview, TX
Lubbock, TX
Lufkin, TX
Mansfield, TX
Marble Falls, TX
Mcallen, TX
Mckinney, TX
Mesquite, TX
Midland, TX
Mission, TX
Missouri City, TX
New Braunfels, TX
Odessa, TX
Pasadena, TX
Pearland, TX
Pflugerville, TX
Plano, TX
Port Arthur, TX
Richardson, TX
Richmond, TX
Rockwall, TX
Rosenberg, TX
Round Rock, TX
Rowlett, TX
San Angelo, TX
San Antonio, TX
San Marcos, TX
Selma, TX
Sherman, TX
Spring, TX
Stafford, TX
Sugar Land, TX
Sunset Valley, TX
Temple, TX
Texarkana, TX
The Colony, TX
The Woodlands, TX
Tomball, TX
Tyler, TX
Victoria, TX
Waco, TX
Watauga, TX
Waxahachie, TX
Weatherford, TX
Webster, TX
Weslaco, TX
Wichita Falls, TX
Windcrest, TX
Wylie, TX
Bountiful, UT
Cedar City, UT
Draper, UT
Farmington, UT
Layton, UT
Logan, UT
Midvale, UT
Ogden, UT
Orem, UT
Salt Lake City, UT
St George, UT
Vernal, UT
West Jordan, UT
Alexandria, VA
Bristol, VA
Burke, VA
Chesapeake, VA
Christiansburg, VA
Danville, VA
Exmore, VA
Fairfax, VA
Falls Church, VA
Fredericksburg, VA
Glen Allen, VA
Hampton, VA
Harrisonburg, VA
Kingstowne, VA
Leesburg, VA
Lynchburg, VA
Manassas, VA
Midlothian, VA
Newport News, VA
Norfolk, VA
North Chesterfield, VA
Richmond, VA
Roanoke, VA
Sterling, VA
Suffolk, VA
Waynesboro, VA
Williamsburg, VA
Winchester, VA
Aberdeen, WA
Bellevue, WA
Bellingham, WA
Burien, WA
Burlington, WA
Everett, WA
Issaquah, WA
Kennewick, WA
Kent, WA
Kirkland, WA
Lakewood, WA
Longview, WA
Marysville, WA
Olympia, WA
Puyallup, WA
Redmond, WA
Renton, WA
Richland, WA
Seattle, WA
Sequim, WA
Silverdale, WA
Spokane, WA
Spokane Valley, WA
Tacoma, WA
Tukwila, WA
Union Gap, WA
Vancouver, WA
Wenatchee, WA
Woodinville, WA
Green Bay, WI
Kenosha, WI
Madison, WI
Milwaukee, WI
Onalaska, WI
Racine, WI
Waukesha, WI
West Allis, WI
Casper, WY
Cheyenne, WY
Rock Springs, WY