Skip to Main Content

About American Hotel Register Company

Delighted by the embossed soaps and miniature shampoo bottles in your hotel room? Thank American Hotel Register. The company distributes more than 70,000 products across dozens of categories, including toiletries, cleaning products, appliances, furniture, carpeting, drapery, and linens to hotels of all sizes. Its portfolio includes national brands such as Kimberly-Clark, Sunbeam, and Rubbermaid , as well as its own Registry brand. American Hotel Register also serves funeral homes, healthcare facilities, government offices, and educational and military institutions. Founded in 1865 to sell hotel guest registers, the company was acquired by Thomas Leahy in the early 1900s. It is owned and operated by his descendants.

Operations

American Hotel Register offers a host of name-brand products in such areas as guest room amenities, bed & bath linens, office supplies, electronics, foodservice & equipment, and signs & print solutions. Its own Registry brand of products are manufactured by third-party partners.

It operates through several subsidiaries and divisions, including American Health Care Supply, American Funeral Supply, American Education Supply, Canadian Hotel Supply, and International Hotel Supply.

Geographic Reach

Illinois-based American Hotel Register operates primarily in North America, but supplies products to hotels in more than 170 countries through its International Hotel Supply business.

It has offices in the US, as well as in the Netherlands, Dubai, China, Singapore, Thailand, Indonesia, Malaysia, Taiwan, and Australia.

Sales and Marketing

American Hotel Register serves several sectors, such as government entities, military institutions, healthcare facilities, funeral homes, and its namesake vast roster of hotels. Major hotel customers include Marriott, Hilton, Hyatt, and Accor.

It sells its products through a catalog and website.

Strategy

American Hotel Register continues to evolve, some 150 years into its existence. In recent years it has focused on new market segments, including luxury hotels and accommodations that are part of the sharing economy.

For the luxury market, the company offers high-end linens, mattresses, and other bathroom accessories such as embroidered robes and slippers. It has also partnered with flat-panel speaker maker Soundwall and Volara, a provider of voice-hub services to hotels, to distribute voice-activated speakers (which look like wall art) through which hotel guests can request services. Not wanting to miss out on the sharing economy, in 2017 American Hotel Register launched aBundle, which offers product bundles and small quantities of items for vacation rentals, bed-and-breakfasts, and independent motels.

Longer-term American Hotel Register wants to establish itself as the first truly global hotel supplier. It is already active in more than 170 countries as part of its International Hotel Supply business, and the company continues to focus on geographic expansion, particularly in the Asia-Pacific region. Acquisitions have been a driving force behind this initiative.

Mergers and Acquisitions

In late 2016 American Hotel Register purchased Asian distributor Woleco from Hunter Amenities International. The deal brought expertise in the Asia-Pacific region and offices in half a dozen Asian countries. Prior to this, the company had expanded in Europe with the acquisition of Netherlands-based Intros Hotel Supplies.

American Hotel Register Company

100 S MILWAUKEE AVE
Vernon Hills, IL 60061-4322
Phone: 1 (847) 743-1000

Stats

Employer Type: Privately Owned
President: Angela Korompilas
Chairman: James F. Leahy
Vice Chairman: Thomas F. Leahy
Employees (This Location): 650
Employees (All Locations): 930

Major Office Locations

Vernon Hills, IL

Other Locations

Fontana, CA
Orlando, FL
Vernon Hills, IL
Burlington, NJ
Carrollton, TX
Sumner, WA