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About Cox Communications, Inc.

Cox Communications provides basic cable service to approximately 6 million residential and commercial customers in about 20 states, making it one the largest cable companies in the US (behind Comcast and Charter Communications). The firm provides broadband internet services as well as digital video, telephone, and home security and automation products through its own IP network. Its Cox Business provides voice, video, and data services for commercial clients. As a subsidiary of media conglomerate Cox Enterprises, Cox Communications operates alongside Cox Automotive and several other of its parent company's media assets.

Operations

Cox Communications operates through six product groups: internet, video, phone, business telecom, advertising, and security. 

The company's offers home security and automation through its Cox Homelife products. Customers can use the Cox Homelife app to remotely view and control their smart thermostats, smart door locks, indoor and outdoor HD video cameras, and other security system components.

Another new offering from Cox is Contour TV, a live TV streaming service that users can access through a COX cable box or a cable card. Cox launched the service to compete with similar services from Sling TV, Hulu, and others. Cox has also developed the Contour streaming player, hardware that requires an internet subscription and a WiFi modem from Cox. 

Geographic Reach

From its based in Atlanta, Georgia, Cox has operations in the southeast, central, southwest, and northeast regions of the US.

Strategy

Cox Communications, along with the rest of the cable industry, is facing challenges as consumers shift viewing patterns from traditional network TV to internet streaming. In response the company is focusing on highlighting its ability to use customer data to send different ads to different households. To do so it has joined with the nation's other major cable providers, Comcast and Charter, to launch an initiative to make it easier for TV networks and advertisers to target commercials to specific consumer groups. NCC, a company owned jointly by the three cable giants, is launching a data capability that will let advertisers send their commercials to sets of subscribers such as heavy TV viewers or pet owners. (Previously NCC, created in 1981, targeted ad inventory mostly based on subscriber location, attracting local advertisers such as car dealerships and local political ad campaigns.)

Company Background

Cox Communications traces its roots to 1898 when James M. Cox bought the Dayton Evening News (renamed the Dayton Daily News). Soon after he founded the News League of Ohio newspaper chain. Cox was elected to Congress in 1909 and became Ohio's governor in 1913. He was the Democratic Party's presidential nominee in 1920, with Franklin D. Roosevelt as his running mate, but lost to fellow Ohio newspaper publisher Warren G. Harding. Cox returned to Dayton to build a media empire.

In 1934 Cox established Dayton's first radio station (WHIO). By the time Cox died in 1957, his media holdings encompassed the new television industry. His son, James Cox Jr., took over, and in 1962 Cox became one of the first broadcasting firms to invest in cable TV (in Pennsylvania). Two years later Cox split the broadcasting (Cox Broadcasting) and newspaper (Cox Enterprises) operations, and Cox Broadcasting acquired cable systems in California, Oregon, and Washington. The company continued to acquire cable systems and eventually created Cox Cable Communications as a subsidiary.

Cox Communications, Inc.

6205 B Pchtree Dnwody Rd
Atlanta, GA 30328-4524
Phone: 1 (404) 843-5000

Firm Stats

Employer Type: Privately Owned
EVP and COO: Len Barlik
EVP and CFO: Mark F. Bowser
President: Patrick J. Esser
Employees (This Location): 1,000
Employees (All Locations): 22,405

Major Office Locations

Atlanta, GA

Other Locations

Berryville, AR
Fayetteville, AR
Fort Smith, AR
Harrison, AR
Little Rock, AR
Rogers, AR
Siloam Springs, AR
Springdale, AR
Van Buren, AR
Chandler, AZ
Douglas, AZ
Glendale, AZ
Mesa, AZ
Phoenix, AZ
Queen Creek, AZ
Tucson, AZ
Aliso Viejo, CA
Foothill Ranch, CA
Goleta, CA
Irvine, CA
Lake Forest, CA
La Mesa, CA
San Diego, CA
San Juan Capistrano, CA
Santa Barbara, CA
Torrance, CA
Destin, FL
Fort Walton Beach, FL
Gainesville, FL
Pensacola, FL
Alpharetta, GA
Fort Smith, GA
Herndon, GA
Norcross, GA
Norman, GA
Wichita, GA
Dodge City, KS
Garden City, KS
Great Bend, KS
Iola, KS
Junction City, KS
Maize, KS
Manhattan, KS
Topeka, KS
Wichita, KS
Abbeville, LA
Baton Rouge, LA
Denham Springs, LA
Lafayette, LA
Marrero, LA
Metairie, LA
New Iberia, LA
New Orleans, LA
Patterson, LA
Saint Martinville, LA
Branson, MO
Omaha, NE
Henderson, NV
Las Vegas, NV
Cleveland, OH
Dayton, OH
Parma, OH
Bethany, OK
Broken Arrow, OK
Edmond, OK
Oklahoma City, OK
Sand Springs, OK
Tulsa, OK
Yukon, OK
Philadelphia, PA
Chepachet, RI
Lincoln, RI
North Scituate, RI
Providence, RI
Warwick, RI
West Warwick, RI
Rock Hill, SC
Big Spring, TX
Corrigan, TX
Del Rio, TX
Gatesville, TX
Lufkin, TX
Nacogdoches, TX
Tyler, TX
Chesapeake, VA
Fredericksburg, VA
Kingstowne, VA
Portsmouth, VA
Roanoke, VA
Virginia Beach, VA
Williamsburg, VA