Skip to Main Content

About Press Ganey Associates Inc.

Press Ganey Associates knows that when it comes to health care organizations, there's always room for improvement. The company provides satisfaction survey research and quality improvement services exclusively to clients in the health care industry. Services include survey development, printing, distribution, and administration as well as analysis, reporting, and best practices consulting. Press Ganey Associates partners with more than 22,000 health care organizations and serves more than 60% of all hospitals in the US. The independent firm was founded in 1985. It went public in 2015 but the company was acquired by Swedish private equity firm EQT the following year in a deal valued at $2.3 billion.

Geographic Reach

Press Ganey Associates partners with health care organizations and serves hospitals throughout the US.


Press Ganey has broadened its product portfolio and has been expanding its clinical operations, which work with clients in order to ensure compliance with reporting requirements and to improve overall quality care. The company uses partnerships to enhance its capabilities. Its products are designed to help clients improve the overall safety, quality, and experience of care for consumers and achieve the goal of zero harm.

Mergers and Acquisitions

In 2018 Press Ganey completed the acquisition of Bivarus, which offers real-time patient and caregiver insights through a patented, dynamic consumer feedback platform. The addition of Bivarus's capabilities complemented Press Ganey's suite of solutions.

Press Ganey Associates Inc.

South Bend, IN 46601-2355
Phone: 1 (800) 232-8032

Firm Stats

Employer Type: Privately Owned
Director Manager Supervisor: Mike Bailey
Cao: David Costello
Managing Director Manager Strategic Consulting: Chris Hubble
Employees (This Location): 635
Employees (All Locations): 945

Major Office Locations

South Bend, IN

Other Locations

South Bend, IN