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About J.D. Power

They've got the power. Marketing information firm J.D. Power and Associates (best known for its car ratings) awards badges of excellence in seven of categories based on yearly customer satisfaction surveys. It amplifies the Voice of the Customer and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions. J.D. Power is well known for its global marketing information based on independent consumer surveys of product and service quality, customer satisfaction, and buyer behavior. It has over 800 professional analysts, statisticians, economists, consultants, and experts in demographics and consumer behavior focus on delivering insights clients can act on immediately. J.D. Power has about 20 offices in the US and internationally. The company was founded in 1968 by its namesake, James D. Power III, and is part of Thoma Bravo's portfolio of companies.

Geographic Reach

Headquartered in Troy, Michigan, the company has about 20 offices serving North America, Asia Pacific and Europe.

Sales and Marketing

J.D. Power has been capturing and analyzing the Voice of the Customer across more than a dozen industries globally.

J.D. Power

320 E Big Beaver Rd STE 500
Troy, MI 48083-1268
Phone: 1 (248) 680-6200

Firm Stats

Employer Type: Privately Owned
VP Finance: Joseph DaMour
SVP and General Manager, Global Automotive Operations: John C. Humphrey
President: Finbarr J. O'Neill
Employees (This Location): 100
Employees (All Locations): 800

Major Office Locations

Troy, MI

Other Locations

Westlake Village, CA
Troy, MI