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ZS Europe


At a Glance


“Collaborative culture, expertise and experience in pharma.”

“Opportunities within the firm.”

“The ability to choose your own projects from early in your career and be responsible for client-facing deliverables early on.”


“Compensation and additional perks hurt when compared at a global level.”

“Hours and unpredictable workload.”

“Narrow industry focus, limited locations worldwide.”

About ZS Europe

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. The firm leverages its industry expertise, leading-edge analytics, technology and strategy to create solutions that work in the real world. With more than 35 years of experience and 6,000-plus ZSers in more than 20 offices worldwide, ZS is passionately committed to helping companies and their customers thrive.

Helping clients move forward

The firm's core capabilities are in marketing, sales and operations. The marketing practice area works with clients to help them understand and develop the capabilities they need to commercialize a new product or service, and to improve the performance of their existing products and services. ZS's offerings include assistance with forecasting (anticipate customer demand), customer insights (know your customer), segmentation (divide and conquer your customers), value proposition (look good for your customer), marketing mix (reach your customer in multiple ways), and marketing performance measurement and optimization (give customers what they want, when they want it).

The sales practice area complements the marketing practice, working with clients to design, implement and manage their sales infrastructure, all to maximize clients' sales effectiveness. Services include go-to-market strategy and sales channel development (how will you sell your product?), sales force design (who will sell your product?), sales force effectiveness (how good are they at selling it?), customer targeting (who will buy your product?), territory management (where will you sell your product?), sales compensation (how will you motivate employees to keep selling your product?) and sales performance management (who is selling how much?).

The operations and technology segment provides the left-brain analytical side to sales and marketing. The firm has long been a leader in using data to drive commercial strategy-its insights in the field go back nearly 35 years. As the volume of data continues to grow and is increasingly being recognized as a critical business issue by clients, ZS has a range of solutions for clients from services such as data science support and business intelligence solutions to mobile technology services and software tools for developing cost-effective sales and marketing operations. The firm also provides analytics process outsourcing services through its ARTIS™ solution, either on an ongoing or temporary basis, to help clients focus on their core business.

A sweet suite

ZS began developing sales- and marketing-specific software in 1983, with the creation of the first personal computer-aided territory mapping system. By 2008, it had created 12 standalone software products, which were then integrated as one unified sales and marketing software platform: the Javelin software suite.

The suite includes three core modules: the "sales planning and execution" module helps design smarter, more profitable sales territories and keep them optimized in the changing market, as well as perfecting sales plans from the field and helping reps manage their accounts with precision. The "incentive compensation" module helps clients to automate sales compensation calculations, establish fair and motivating sales goals, refine them at a local level and systematically define objectives across all levels of sales. Finally, a separate module helps integrate the Javelin suite with existing data systems.

ZS Europe

One Rotary Center
1560 Sherman Avenue
Evanston, IL 60201
Phone: (847) 492-3600

Firm Stats

Employer Type: Private
Managing Director: Chris Wright
Founding Directors: Andris Zoltners & Prabhakant Sinha
2019 Employees (All Locations): 6,000

Major Office Locations

Evanston, IL
Los Angeles
New York
San Diego
San Francisco
New Delhi
Sao Paulo

Affiliated Companies
Major Departments & Practices

Product Development
Product Marketing
Research & Development Excellence
Marketing Execution
Resource Planning & Deployment
Sales Compensation
People & Performance
Customer Insights
Business Technology
Customer-Centric Marketing
Healthcare Ecosystem Solutions
Pipeline and Launch Strategy
Value & Access