2019 Vault Rankings
“Bright people with passion for their clients”
“Flexible schedule and ability to work from home”
“Possibility to move physically and within your career”
“Disconnect between compensation and performance”
"Have been impressed with the alums I know."
"Very solid HR consulting firm."
"Strong in human capital."
Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Mercer's more than 23,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With more than 65,000 colleagues and annual revenue over $14 billion, through its market-leading companies including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit www.mercer.com. Follow Mercer on Twitter @Mercer.
Different names, same business
From the beginning, Mercer has been in the business of putting people's futures first. In 1945, William M. Mercer, Ltd began in Canada and grew to become a premier provider of actuarial and benefits consulting services. Acquired by Marsh & McLennan Companies in 1959 and merged with their own employee benefits department, the firm expanded through growth and acquisition to become a global leader in health, wealth and career.
Breaking down the business
Mercer organizes its business around three key areas: Health, Wealth and Career, each with distinct areas of practice.
Mercer is a leader in the health and benefits marketplace globally, and is the largest health benefits broker in the United States. The firm delivers trusted advisory services, brokerage and innovative solutions that help employers and their employees improve the quality, cost and experience of healthcare. Whether a small business, a domestic employer, or a large multinational firm, Mercer can deliver custom health and benefits solutions that meet unique client needs. Mercer provides access to local market experts as well as national and international resources that advise on regulatory compliance and innovative strategies across health benefits, pharmacy, network providers and population health. Outside of North America, Mercer’s health business goes to market with its Marsh & McLennan Companies sister company, Marsh, as “Mercer Marsh Benefits”.
Mercer is the world's largest institutional investment advisor with over $10trn in assets under advice and more than $200bn in open architecture assets under delegated management. The firm is also a global leader in the provision of actuarial and related services. Its Wealth business provides services to clients in four broad areas:
Defined Contribution (DC) & Financial Wellness - DC Plans are now the primary source of retirement income for many individuals. Mercer's consultants work with clients to develop retirement and financial wellness strategies that support desired business and employee outcomes. They advise sponsors on improving employee outcomes, investments, governance and management of fiduciary risk through the firm's delegated DC offerings.
Defined Benefit (DB) -Wealth consultants help clients understand the holistic view of both the assets and liabilities within their pension plan. The firm's innovative strategies help clients to take advantage of market opportunities and execute both asset and liability transactions efficiently. Wealth consultants work with clients in both an advice and delegated capacity.
Not for Profit- As a trusted advisor and recognized industry leader, Mercer's not-for-profit business advises endowments, foundations, health care organization and private family offices clients on essential investment strategy decisions appropriate to their mission and spending requirements. Mercer has extensive research and implementation capabilities across hedge funds, real assets, private equity, real estate, equities and fixed income.
Wealth Management - Mercer's wealth management consultants help their clients by providing extensive capital market and manager selection research capabilities. Its clients include wire-houses, RIA's, investment banks, regional banks, insurers and TAMPs. The firm's global expertise can be accessed via desktop tools, tailored advice from its experienced consultants as well as via customized, white labeled multi-manager funds.
Mercer's Career business provides products and services to clients in four broad areas:
Talent management - Mercer's Talent Strategy and Mobility practices help clients forecast their talent needs and devise strategies to build and leverage talent.
Rewards - Rewards is a critical aspect of the employee value proposition, and Mercer has two practices - Executive Rewards and Workforce Rewards - focused on helping clients with their rewards programs, from getting the right people into the business to having the right compensation strategy to effectively engage, align and retain them.
HR functional excellence and enterprise digitization- Mercer's HR Transformation and Digital practices help organizations improve the way HR operates by transforming people processes and practices. As an implementation partner for both Workday and ServiceNow, Mercer is committed to transforming its clients' businesses in a sustainable way to ensure they get the most out of their cloud platform investment.
Communication & Change - Mercer's dedicated Communication practice supports its work in the areas of careers and talent, as well as in relation to communicating wellness programs, employee benefits and wealth management strategies. Clients also often come to Mercer for its change capabilities in support of organizational changes and technology implementations - areas which all practices touch on.
The company's extended offerings include a dedicated M&A business, which is part of its Multinational Client Group.
Multinational Client Group (includes M&A Consulting and International Consulting)
Mercer's Multinational Client Group (MCG) brings together the Global Consulting and M&A consulting businesses, plus four Industry Verticals ¾ Financial Services, Energy, Insurance and Technology ¾ to have a client centric view and intimate knowledge of industries and related people, investment and risk challenges to enhance client value. It also includes the firm's When Women Thrive platform.
A key part of MCG is a Premier Client program, which "provides an elevated consulting experience across Health, Wealth, Career and M&A."
IN THE NEWS
As a result of the digital era, aging populations, skills shortages, and unpredictable political and economic contexts, the landscape of global business is changing as are jobs that are critical for the future of work. According to Mercer’s 24th annual Cost of Living Survey, factors like instability of housing markets, low inflation, and fluctuating prices for goods and services are impacting the cost of doing business in various cities around the world.
According to Mercer’s 2018 Global Talent Trends Study – Unlocking Growth in the Human Age, 94% of companies have innovation on their core agenda this year and 96% are planning organization design changes. At the same time, employees are seeking control of their personal and professional lives, with more than half asking for more flexible work options.
Mercer announced that assets under delegated management increased by approximately $70BN in 2017, closing the year at $227BN, up 45% from the $157BN reached at year end 2016*. New client inflows accounted for approximately $48BN of the increase. To date, more than 1,100 institutional investors, including pension funds, insurance companies, private banks, family offices, endowments, foundations and other client types have appointed Mercer to manage assets on a delegated basis.
Despite economic volatility in Europe due to uncertainty around Brexit as well as increased political volatility in the region overall, many of its cities still offer the world’s highest quality of living and continue to remain attractive destinations for expatriates on assignment, according to Mercer’s 20th annual Quality of Living survey. Cities in emerging markets, though challenged by economic and political turmoil, are catching up with top ranking cities following decades of investing in infrastructure, recreational facilities and housing in order to attract talent and multinational businesses.
Mercer and WorkMarket, an ADP® company (NASDAQ: ADP), the industry’s premier freelance management solution (FMS), today announced a strategic alliance that leverages Mercer’s workforce solutions with WorkMarket’s software platform for enhancing productivity across the entire talent spectrum.
Mercer and edX, the leading nonprofit online learning destination, announced today that they have formed a strategic alliance bringing together Mercer’s consulting expertise in helping organizations build their workforce for the future with edX’s massive open online course (MOOC) platform to provide quality education for everyone, everywhere.
Mercer announced findings from a new survey focused on financial security. Mercer’s Healthy, Wealthy and Work-wise - new global research identifies critical imperatives for financial security in the areas of health, action, technology and structures.
1166 Avenue of the Americas
New York, NY 10036
Phone: (212) 345-7000
Employer Type: Subsidiary
Stock Symbol: MMC
Stock Exchange: NYSE
President & CEO: Julio A. Portalatin
2018 Employees (All Locations): 23,000