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About Sabre Glbl Inc.

Technology powers Sabre to operate in the travel and tourism industry. The company provides software and services to connect travel suppliers -- such as airlines, hotels, car rental brands, rail carriers, cruise lines, and tour operators -- with travel buyers through one central marketplace. Sabre Travel Network is used by more than 400,000 travel professionals globally to book airline tickets, rental cars, hotel rooms, and vacation packages. The company also provides software, e-business tools, and consulting services to improve the operations of air carriers, airports, and hotels through Sabre Airline and Hospitality Solutions.


Sabre operates two main business segments: Travel Network and Airlines and Hospitality Solutions.

The Travel Network division, which generates around 70% of the company's total revenue, is a global B2B travel marketplace that connects travel suppliers (including airlines, hotels, car rental brands, rail carriers, cruise lines and tour operators) to a large network of travel buyers (such as online and offline travel agencies, travel management companies, and corporate travel departments).

The Airlines and Hospitality Solutions segment accounts for the remaining 30% of sales and provides software technology products and services through software-as-as-service (SaaS) and hosted delivery models to airlines, hotel properties, and other travel suppliers.

Within this segment, the Airlines Solutions business provides software to help airline travelers through three channels: its reservation system, the SabreSonic Customer Sales & Service (SabreSonic CSS); Sabre AirVision Marketing & Planning, which helps commercial airlines improve profitability and develop their brand; and Sabre AirCenter Enterprise Solutions, which drives operational effectiveness between planning and management of airline, airport, and customer operations. Sabre's Hospitality Solutions business provides software to some 20,000 hotel properties around the world. Its products and services include the SynXis central reservation system (CRS); property management services through Sabre Property Management System (PMS); and marketing and consulting services designed to optimize distribution and marketing.

Geographic Reach

Sabre operates its business in 115 locations in nearly 55 countries. Besides the worldwide headquarters in Southlake, Texas, Sabre has head offices in London and Singapore. It has 13 additional offices across North America and 11 offices across Latin America that serve in various sales, administration, software development and customer service capacities for all their business segments.

Travel Network has its European regional headquarters in London, with 23 additional offices across Europe.

Travel Network and Airline and Hospitality Solutions have their APAC regional operations headquarters in four offices located in Singapore. It also has more than 35 additional offices across the APAC region.

Sales and Marketing

Sabre has customers in more than 160 countries.

Travel Network's customers consist of travel suppliers, including around 400 airlines, 175,000 hotels, 35 car rental brands, 50 rail carriers, 16 cruise lines, 200 tour operators; a large network of travel buyers, including OTAs, offline travel agencies, TMCs and corporate travel departments; and travelers and other sellers of travel and consumers of travel information. Customers are primarily located in the US, Canada, Europe, Latin America, and Asia.

Financial Performance

Sabre's revenue has been trending upwards in recent years. In fiscal 2016 it increased a further 14% to $3.4 billion amid gains in both the Travel Network and Airline and Hospitality segments. Travel Network grew its transaction revenue organically and through the acquisition of Abacus in 2015 (although Sabre lost $51 million in sales it made to Abacus). Direct Billable Books increased 14% to 505 million. Airline Solutions was boosted by a $66 million increase in SabreSonic relating to a 35% increase in passengers boarded to 789 million; a $32 million increase in commercial and operations solutions revenue; nad a $66 million increase in Hospitality Solutions revenue.

Net income fell 56% to $242.6 million due to higher cost of sales pertaining to Abacus operating costs, an increase in incentives in Europe and North America, technology infrastructure spending, and an increase in depreciation and amortization.

Cash from operations rose 32% to $699.4 million due to adjustments to reconcile depreciation and amortization, and a reduction in loss from discontinued operations.


Sabre's growth strategy includes developing innovative technology products; geographically expanding into high-growth markets in Europe, the Asia Pacific, and Latin America; pursuing new travel supplier and Airlines Solutions customers either through acquisitions or on its own; and strengthening its relationships with existing customers through strategic cross-selling of products and services.

In 2016 Sabre launched Traveller Experience Platform, an all-in-one app that brings together bookings (via GetThere), itineraries (via TripCase), make payments (via Sabre Virtual Payments), and track travelers (via SafePoint). An all-in-one app consolidates an array of touchpoints while being available to the traveler on the move.

Mergers and Acquisitions

In 2016 Sabre bought Trust Group of Companies, a central reservation, revenue management and hotel marketing provider with a significant presence in Europe, the Middle East and Africa and the Asia-Pacific region, for $154 million.

Sabre Glbl Inc.

Southlake, TX 76092-2199
Phone: 1 (682) 605-1000

Firm Stats

Employer Type: Privately Owned
Senior Vice President: Sara Garrison
Solutions Partner: Gareth Tedford
Senior Vice President: Jorge Vilches
Employees (This Location): 2,100
Employees (All Locations): 6,700

Major Office Locations

Southlake, TX

Other Locations

Scottsdale, AZ
Los Angeles, CA
Washington, DC
Chicago, IL
Tulsa, OK
Dallas, TX
Euless, TX
Fort Worth, TX
Quito, Ecuador