Palmetto GBA provides claims processing in and beyond the Palmetto State. A subsidiary of
Operations
The organization provides administrative, technical, and contact services for federal agencies. It serves as an administrative contractor, fiscal intermediary, and claims processor; it also safeguards payments, detects fraud, and provides customer service to health care providers. The organization serves 13 million beneficiaries, processing 220 million claims and paying $75 billion in benefits each year.
Palmetto GBA is part of Blue Cross Blue Shield of South Carolina's government benefits administration division, which also includes PGBA, LLC (Tricare administration) and other subsidiaries.
Geographic Reach
Headquartered in Columbia, South Carolina, the company has offices in the southeastern and midwestern US including locations in Georgia, Illinois, and Ohio.
Sales and Marketing
Palmetto GBA serves the
Financial Performance
Palmetto GBA increased sales 33% to $329 million in 2012. Profits decreased 27% to $3.1 million, however, due to increased expenses and higher investment losses.
Strategy
Palmetto GBA is expanding through new customer contracts, as well as increased services to existing clients. It added a CMS contract in 2012 to add payment education and training programs, as well as additional customer service functions for drug and Medicare Advantage plans.
Company Background
Blue Cross and Blue Shield of South Carolina became the state's Medicare contractor in 1996. Palmetto GBA was formed to administer benefits in 1998.
17 TECHNOLOGY CIR
Columbia, SC 29203-9591
Phone: 1 (803) 735-1034
Employer Type: Privately Owned
Vice President, Operations: Kay Andrews
Vice President: Mike Barlow
Assistant Vice President: Robin Leigh
Employees (This Location): 1,900
Employees (All Locations): 2,452
Columbia, SC
Columbia, SC