Hawaii Medical Service Association (HMSA) is Hawaii's largest health insurance company. The not-for-profit company serves some 726,500 members and is an independent licensee of the
Operations
Most of HMSA's members are part of its 15,000 employer group accounts. The others are served through individual policies. More than 500,000 customers also opt in on the company's prescription drug coverage plans, while 400,000 have vision benefits and about 200,000 participate in a dental plan.
HMSA covers more than half of Hawaii's residents, and its provider network includes more than 95% of the state's doctors.
Financial Performance
HMSA has increased its revenues over the past few years. It reported some $2.9 billion in revenue in 2014, compared to a little over $2.6 billion in 2013. Net income in 2014 totaled $4.2 million. The company prides itself on its record of applying more than 90% of premiums towards member claims.
Strategy
HMSA has been working to improve its service to all customers. It got out ahead of the Affordable Care Act by instituting programs that pay doctors based on outcomes. It has also been opening local neighborhood centers to make its services more accessible to customers.
Company Background
HMSA was established in 1938.
818 KEEAUMOKU ST STE 200
Honolulu, HI 96814-2393
Phone: 1 (808) 948-6111
Employer Type: Privately Owned
Chairman: Robert S. Harrison
Vice Chairman: John T. Komeiji
Chief Health Officer: Hilton R. Raethel
Employees (This Location): 1,300
Employees (All Locations): 1,500
Honolulu, HI
Haleiwa, HI
Hilo, HI
Honolulu, HI