Cincinnati Financial Corporation (CFC) provides a wide range of financial security products and services, primarily in the Midwest and Southeast United States. Its flagship firm Cincinnati Insurance (operating through four property/casualty subsidiaries) sells commercial property, liability, excess and surplus, auto, bond, and fire insurance. The companies' personal lines include homeowners, auto, and liability products. Another CFC subsidiary, Cincinnati Life, sells life, disability income, and annuities. The company's CFC Investment unit provides commercial financing, leasing, and real estate services to its independent insurance agents. Its CSU Producers Resources offers insurance brokerage services to independent agencies. The Schiff family formed CFC in 1968.
CFC operates through five segments: Commercial Lines Insurance, Personal Lines Insurance, Excess and Surplus Lines Insurance, Life Insurance, and Investments. The Commercial Lines Insurance segment, which accounts for about 55% of total sales, provides coverage including commercial property/casualty, workers' compensation, and management liability. Personal Lines Insurance, accounting for more than 20% of sales, writes personal automobile and homeowner products.
Investment earnings represent nearly 15% of revenue, while excess and surplus lines and life insurance make up the remainder.
Subsidiaries include standard property/casualty insurers Cincinnati Casualty Company, Cincinnati Indemnity Company, Cincinnati Life Insurance Company, and Cincinnati Specialty Underwriters Insurance Company.
CFC markets its policies in more than 40 states but does most of its business in the Midwest and Southeast US. The company writes more than 15% of its business in Ohio, and it is strong in Illinois, Indiana, Georgia, Michigan, North Carolina, and Pennsylvania. It is licensed in 49 states, the District of Columbia, and Puerto Rico.
Sales and Marketing
CFC maintains a force of roughly 1,700 field associates who provide local service to distributing independent agencies and policy holders.
The company's commercial lines segment targets primarily small to mid-sized businesses. CFC has tied its growth to expanding the territories in which it markets, and to increasing the number of new agencies with which it strikes new relationships.
CFC revenue, which has been on the rise for the past five years, rose 5% to $5.7 billion in 2017. That gain was largely due to higher earned premiums, but the company also saw higher net investment income, net realized investment gains, and fee revenues that year. The Commercial Lines, Personal Lines, Excess and Surplus Lines, and Life businesses all had increases in earned premiums that year.
Due to the company's growing revenues, net income has generally been on the rise, but it fell 7% to $591 million in 2016. The following year, net income rose 77% to $1 billion. That gain was largely driven by a $495 million benefit related to US tax reforms that year, as well as higher investment income after taxes.
Cash flow from operations fell 6% to $1.1 billion in 2017, primarily due to negative adjustments to deferred income tax expense.
Going forward, CFC plans to wring more profit out of policies by raising deductibles and conducting more site inspections of properties it insures. CFC also works on developing new products and helping its independent and captive agents better market existing policies. To further broaden its operations, the company works toward deepening its penetration into each market it serves. For example, it has been introducing workers' compensation coverage in more states, and new types of coverage launched include cyber protection and management liability.
The year 2017 hit CFC and other US insurers hard with three major hurricanes and wildfires in California. To counteract the negative impact that can occur in years with numerous catastrophes, the company plans to continue its geographic expansion and improve its underwriting activities. And to decrease the frequency and severity of auto losses -- which have been rising across the industry -- the company has partnered with software firm LifeSaver to help employers enforce safety policies and prevent fleet drivers from phone-related distracted driving practices.
With the goal of providing its agents with the best option for complex commercial coverage, CFC has been hiring more underwriters, buying risk data, and implementing a risk-management information system.
The group is also expanding its products and services for wealthy individuals. Since 2015, it has introduced the Executive Capstone program in New York, California, Colorado, and New Jersey; in 2017 it launched these offerings in additional markets including Washington, Texas, Massachusetts, and Washington, DC.
6200 S GILMORE RD
Fairfield, OH 45014-5141
Phone: 1 (513) 870-2000
Employer Type: Publicly Owned
Stock Symbol: CINF
Stock Exchange: , NASDAQ
President, CEO, and Director: Steven J. Johnston
SVP, CFO, and Treasurer: Michael J. Sewell
Chairman: Kenneth W. Stecher
Employees (This Location): 3,262
Employees (All Locations): 4,999