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About Auto-Owners Insurance Company

There's more to Auto-Owners Insurance than the name implies. In addition to auto coverage, the company provides a range of personal and commercial property/casualty and life insurance products to some 5.1 million policyholders. Offerings include auto, home, liability, and workers' compensation policies. Operating subsidiaries include Auto-Owners Life Insurance, Home-Owners Insurance, and Property-Owners Insurance. Its Southern-Owners Insurance subsidiary offers property/casualty insurance in Florida. Established in 1916, the company operates in 26 states nationwide and is represented by more than 6,200 independent agencies (consisting of 37,000 agents).


Auto-Owners' revenues come from insurance premiums, as well as investment income. The company's property/casualty business, which primarily sells personal auto, home, and property policies, accounts for more than 90% of revenues. The remainder comes from premiums and income from the life insurance segment (life, health, and annuity policies).

Geographic Reach

Auto-Owners operates more than 120 claims, underwriting, and marketing offices in its 26-state service territory. The company's largest markets are Florida and Michigan.

Financial Performance

Rolling along after five years of increasing revenues, Auto-Owners reported a 3% revenue increase, from $6.3 billion to $6.5 billion, in 2015 as its premium earnings from property/casualty grew. The company netted $813.3 million that year, a 44% increase from 2014.


Auto-Owners is focused on growing its business by establishing strong relationships with independent agents and by diversifying its product offerings. The company has also expanded by adding sales and service facilities in new and existing markets.

In 2016 the company completed a 12,000-sq.-ft. addition to its headquarters facility. It has also been renovating regional and claims branches to upgrade operations.

Mergers and Acquisitions

In late 2015, Auto-Owners Insurance acquired excess and surplus (E&S) insurer Atlantic Casualty Insurance Company in a move that allowed it to enter the E&S market. Atlantic Casualty operates in 48 states, offering E&S coverage for commercial general liability, property, inland marine, commercial automobile, package, and boiler and machinery.

Auto-Owners Insurance Company

6101 Anacapri Blvd
Lansing, MI 48917-3994
Phone: 1 (517) 323-1200

Firm Stats

Employer Type: Privately Owned
SVP Information Technology and CIO: Bob Buchanan
SVP, Treasurer and CFO: Eileen Fhaner
Chairman and CEO: Jeffrey F. Harrold
Employees (This Location): 1,400
Employees (All Locations): 3,400

Major Office Locations

Lansing, MI

Other Locations

Hoover, AL
Montgomery, AL
Little Rock, AR
Mesa, AZ
Reseda, CA
Broomfield, CO
Chiefland, FL
Clearwater, FL
Englewood, FL
Eustis, FL
Fort Myers, FL
Jacksonville, FL
Lakeland, FL
Ocala, FL
Pensacola, FL
Sorrento, FL
Stuart, FL
Tallahassee, FL
Albany, GA
Kennesaw, GA
Lawrenceville, GA
Macon, GA
Cedar Rapids, IA
West Des Moines, IA
Mount Vernon, IL
Peoria, IL
Indianapolis, IN
Marion, IN
New Albany, IN
Clarkston, MI
Escanaba, MI
Grand Rapids, MI
Lansing, MI
Lapeer, MI
Mount Pleasant, MI
Northville, MI
Paw Paw, MI
Portage, MI
Saginaw, MI
Saint Joseph, MI
Southgate, MI
Traverse City, MI
Troy, MI
Lake Elmo, MN
Rochester, MN
Willmar, MN
Columbia, MO
Asheville, NC
Charlotte, NC
Fayetteville, NC
Greensboro, NC
Omaha, NE
Akron, OH
Columbus, OH
Dayton, OH
Lima, OH
Maumee, OH
Miamisburg, OH
Norwalk, OH
Cranberry Township, PA
Florence, SC
Greenville, SC
Irmo, SC
Sioux Falls, SD
Brentwood, TN
Knoxville, TN
Draper, UT
Forest, VA
Appleton, WI
Eau Claire, WI
Madison, WI