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At a Glance

Uppers

Employees are “always treated with respectâ€

“Good job of hiring for diversityâ€

Downers

“The pay is far less than what we deserveâ€

“No special perksâ€

The Buzz

“Strong and still lendingâ€

“Midwestern commercial bankâ€

“Escaped subprimeâ€

“Competitiveâ€

About U.S. Bancorp

Finding its footing
U.S. Bancorp is the parent company of U.S Bank, the fifth-largest commercial bank in the United States.  Based in Minneapolis, the firm offers a full range of banking, brokerage, insurance, investment, mortgage, trust and payment services to individual consumers, businesses and institutions.

Business is divided between four core lines at U.S. Bancorp.  The wholesale banking division provides commercial banking to middle-market companies, as well as commercial real estate services, correspondent banking, equipment finance, foreign exchange and international banking, government banking, treasury management, dealer commercial services, consumer banking and small business services.  Approximately 25 percent of the company's total revenue each year is contributed by its payment services division.  The payment services division offers corporate payment systems, merchant payment systems, retail payment solutions (including debt, credit and gift cards), and consumer and integrated credit and debit card processing through Elavon, formerly Nova Information Systems.

The wealth management and securities services division includes a private client group, plus corporate trust services and institutional trust and custody.  FAF Advisors distributes U.S. Bancorp’s proprietary mutual funds family, First American Funds.  Funds, investments and insurance are handled through U.S. Bancorp Fund Services, LLC; U.S. Bancorp Investments, Inc.; and U.S. Bancorp Insurance Services, LLC respectively.  Most of its business is centered in the U.S., although it does offer merchant services in Canada and parts of Europe; those operations, however, are “not material.â€

Finally, the rapidly expanding consumer banking division provides community banking, metropolitan branch banking, in-store and corporate on-site banking, consumer lending, financial sales, small business banking, home mortgages, community development, workplace and student banking, and transaction services.

The company has 3,002 banking offices (primarily in 24 states in the Midwest and the West) as well as 5,309 ATMs in the country.  U.S. Bancorp is proud of its Five Star Service Guarantee, which it claims as a unique customer service experience “to change forever what you expect from a financial institution.† This includes the promise of 24/7 service, accurate online account information, and a response via email inquiries within 24 hours.

U.S. Bancorp

800 Nicolet Mall
Minneapolis, MN 55402
Phone: (651) 466-3000

Stats

Employer Type: Public
Stock Symbol: USB
Stock Exchange: NYSE
President, Chairman & CEO: Richard K. Davis
2010 Employees (All Locations): 60,000