Netcracker Inc. provides software and consulting, professional, and managed services to telecommunications service providers, cable operators, corporate enterprises, and government agencies. The NEC subsidiary's offerings, which include IT infrastructure management services, allow customers to manage their telecommunications assets and provide telecommunications services. Netcracker's software includes tools for network inventory, order management, telecom cost management, and customer impact analysis, among other functions. Customers have included Orange, Telstra, TELUS, and Sprint.
Netcracker is based in Waltham, Massachusetts., and it has operations in North America, South America, Central America, Western Europe, Asia, Africa, the Middle East, Eastern Europe, and the Pacific Region. The NEC unit counts customers in nearly 60 countries.
Sales and Marketing
Netcracker works with customers in industries that rely on communications. Industries and sample customers are communications (Telefonica), entertainment (Universal Studios Japan), utilities (Duke Energy), retail (Ikea), transportation and logistics (DHL), finance (Chase), information and communications technology (Bechtle), and healthcare (Tift Regional Health System).
Netcracker adds new technologies to its portfolio such as cloud capabilities and software that controls network functions formerly handled by hardware. For examples, in 2018 the company introduced the Netcracker Business Cloud, which offered software defined networking and network function virtualization as a service that allow operators to release new digital services more quickly.
Mergers and Acquisitions
Netcracker acquired UK-based CoralTree Systems in 2016 to strengthen its video offerings and expand its European footprint.
95 SAWYER RD UNIVERSITY OFFICE PARK III
Waltham, MA 02453-3464
Phone: 1 (781) 419-3300
Employer Type: Privately Owned
President and CEO: Andrew Feinberg
CTO: Michael A. Feinberg
EVP TELUS Business Transformation and CIO: Kevin Salvadori
Employees (This Location): 134
Employees (All Locations): 1,000