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About Constant Contact, Inc.

Endurance International helps small businesses thrive on the Internet. The company owns a portfolio of brands that offer website design and hosting, domain name registry, and web security, as well as e-commerce tools, online marketing, and search engine optimization. Bluehost targets small businesses (fewer than five employees) with technical know-how, while HostGator helps those who need to offer more customer support. Altogether, the company offers a comprehensive suite of some 150 products and services under the brands A Small Orange, Domain.com, Dotster, FatCow, Homestead, HostMonster, JustHost, iPage, and iPower. Endurance International counts more than 3 million subscribers. The company went public in 2013.

IPO

It raised $252 million in its IPO, which it will use to pay down debt. (Endurance International has more than $1 billion of aggregate indebtedness.)

Geographic Reach

The company maintains six call centers in Arizona, Colorado, Texas, Utah, and Washington. It has two international locations, in Brazil and India. The Brazil office is home to HostGator Brazil, while the India office is staffed by a third-party contractor to provide email- and chat-based support to the US call centers.

Some 70% of its customers are located in the US. Other customers come from Australia, Canada, India, and the UK.

Sales and Marketing

For a web hosting company, word-of-mouth referrals represent the largest source of new subscribers. It also uses online and mobile marketing activities, as well as a network of resellers, strategic partners, and referral sources, to grow its subscriber base. Online activities involve a multi-channel approach that combines pay-per-click, search engine optimization, and content marketing to promote its brands.

Mergers and Acquisitions

Endurance International has grown its business capabilities through acquisitions.

In 2019 the company agreed to acquire Ecomdash, a provider of software for inventory management, distribution, and multichannel marketplace listings for ecommerce retailers. Endurance intends to place Ecomdash's capabilities in its email marketing and web presence platforms.

Company Background

The company was founded in 1997 as Innovative Marketing Technologies. It initially offered shared web hosting services on a free, advertising-based model. A series of acquisitions enabled it to offer more robust services, and in 2011 investment firms Warburg Pincus and Goldman Sachs acquired a controlling stake in Endurance International.

Constant Contact, Inc.

1601 Trapelo Rd Ste 329
Waltham, MA 02451-7357
Phone: 1 (781) 472-8100

Firm Stats

Employer Type: Privately Owned
Chairman, President, and CEO: Gail F. Goodman
EVP, CFO, and Treasurer: Harpreet S. Grewal
CTO: Stefan Piesche

Major Office Locations

Waltham, MA

Other Locations

San Francisco, CA
Loveland, CO
New York, NY