Cincom generates about 40% of its sales in North America. It has offices in some 17 countries, including Australia, Belgium, Brazil, Canada, France, Germany, India, Italy, Japan, Monaco, The Netherlands, Spain, Switzerland, the US, and the UK.

Sales and Marketing

The company markets its products directly, as well as through integration with technology partners, to clients in the manufacturing, healthcare, and financial services industries, among others. Customers include AT&T, Barclays, GKN Aerospace, Caterpillar, Honeywell, Molina Healthcare, and Trane.

Strategy

The company has expanded its product line to include tools for application development and business intelligence, as well as adding functionality to its core software product used by manufacturing clients to address a number of tasks such as process development, resource planning, and quality and compliance.

It also works to build its roster of technology partners, expanding its potential customer base. In 2013 it added California-based Dynamicweb to its partner network; Microsoft Dynamics was added the previous year. Cincom also added an enterprise resource planning program called Cincom Business Suite. The product, aimed at manufacturers, is an advanced version of Microsoft Dynamics AX.

Company Background

Thomas Nies founded Cincom in 1968; his tenure as chief executive is one of the longest in the software industry.