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About CCC Information Services Inc.

CCC Information Services Grouphelps smooth the dents in world of auto claims processing. The company's software and services help insurance agencies, independent appraisers, and collision repair shops process auto claims. CCC's offerings include applications for estimating collision and repair cost and its Valuescope claim settlement services application for estimating the worth of totaled vehicles. Its solutions and big data insights are delivered through the powerful CCC ONE platform, which connects a vast network of 350-plus insurance companies, more than 24,000 repair facilities, OEMS, hundreds of parts suppliers, and dozens of third-party data and service providers. CCC was founded in 1980 and is now owned by Leonard Green & Partners.

Geographic Reach

CCC Information Services is headquartered at Chicago and has additional offices in Cerritos, California; Chicago, Illinois; Sioux Falls, South Dakota; Austin, and Coppell, Texas; Iselin, New Jersey; and Shanghai, as well as, Beijing, China.

Sales and Marketing

Customers of CCC Information Services customers include Arizona Collision Specialists, Criswell Collision Center, Coleman Autobody, and West Kentucky Collision.


CCC Information Services Inc. has signed an agreement with PDP Group in end-2020 to digitally connect lenders on the PDP platform to insurers as part of the CCC Total Loss Care workflow. The single sign-on integration digitally connects the PDP title administration service to CCC's total loss resolution services, accelerating payouts and processing for lenders and carriers following a total loss. PDP is Amynta Group's managing general agency focused on providing specialized insurance services and title administration solutions to auto dealerships, lenders, and manufacturers.

Both the percentage of new vehicles financed and accidents resulting in a total loss are increasing. The integration between CCC and PDP will establish a digital connection between lenders and insurers, accelerating claims processing, creating greater visibility for insurers, and a better experience for policyholders. 

CCC processes nearly 4 million total loss claims on behalf of clients annually. Its latest solution, CCC Total Loss Care, helps insurers reduce cycle times and connect with lenders and policyholders, informing decision-making and simplifying resolution. Total Loss Care also gives insurers the industry's first mobile app, offering policyholders a digital aid through their total loss journey. In 2020, it saw nearly 2 million total loss claims involving financed vehicles. The time has come for innovation.

CCC Information Services Inc.

222 Merchandise Mart Plz
Chicago, IL 60654-1103
Phone: 1 (312) 222-4636

Firm Stats

Employer Type: Privately Owned
General Manager, Automotive Services Group: Jim Dickens
President Sales and Service: Mary Jo Prigge
Chairman, President, and CEO: Githesh Ramamurthy
Employees (This Location): 500
Employees (All Locations): 1,100

Major Office Locations

Chicago, IL

Other Locations

Sioux Falls, SD