CCC Information Services is headquartered at Chicago and has additional offices in Cerritos, California; Chicago, Illinois; Sioux Falls, South Dakota; Austin, and Coppell, Texas; Iselin, New Jersey; and Shanghai, as well as, Beijing, China.

Sales and Marketing

Customers of CCC Information Services customers include Arizona Collision Specialists, Criswell Collision Center, Coleman Autobody, and West Kentucky Collision.

Strategy

CCC Information Services Inc. has signed an agreement with PDP Group in end-2020 to digitally connect lenders on the PDP platform to insurers as part of the CCC Total Loss Care workflow. The single sign-on integration digitally connects the PDP title administration service to CCC's total loss resolution services, accelerating payouts and processing for lenders and carriers following a total loss. PDP is Amynta Group's managing general agency focused on providing specialized insurance services and title administration solutions to auto dealerships, lenders, and manufacturers.

Both the percentage of new vehicles financed and accidents resulting in a total loss are increasing. The integration between CCC and PDP will establish a digital connection between lenders and insurers, accelerating claims processing, creating greater visibility for insurers, and a better experience for policyholders. 

CCC processes nearly 4 million total loss claims on behalf of clients annually. Its latest solution, CCC Total Loss Care, helps insurers reduce cycle times and connect with lenders and policyholders, informing decision-making and simplifying resolution. Total Loss Care also gives insurers the industry's first mobile app, offering policyholders a digital aid through their total loss journey. In 2020, it saw nearly 2 million total loss claims involving financed vehicles. The time has come for innovation.