Applied Systems applies technology to automate the insurance industry -- from a one-agent office to large agency. The company helps independent insurance agents become more efficient by minimizing paperwork, streamlining workflows, and improving access to information. The company’s Applied Epic product is a cloud-based agency management system designed to manage customer relationships, policy and benefits administration, sales automation, and accounting processes. Its Vision system provides large carriers with automated billing, policy and claims processing, and reports. The DORIS product provides small brokers with a hosted system. Applied Systems is owned by private equity firm Hellman & Friedman .
Based in University Park, Illinois, Applied Systems has offices in the US, Canada, Ireland, and the UK.
Sales and Marketing
Applied Systems focuses on the property and casualty agency market. Insurance carriers including Chubb, Frankenmuth Mutual, Liberty Mutual, Anthony Jones, and Safeco Insurance offer their customers claims downloads through its TAM system. Applied Systems, which serves some 5,000 business and about 72,000 agents, also provides consulting, customer support, and training services.
Applied has introduced products to keep pace with the desire of insurance agents to be digital and mobile. Applied Epic is a cloud-based application that helps personnel across an agency keep track of pertinent information. In 2016, the company released MobileInsured, a mobile app that helps agencies provide around-the-clock service.
Applied Systems extended its international operations into Ireland with the 2016 acquisition of Relay Software.
Mergers and Acquisitions
In 2016, Applied Systems acquired Relay Software, a provider of insurance software to insurers and brokers in the Republic of Ireland. The acquisition expands company’s international footprint.
The 2015 acquisition of SEMCAT expanded Applied Systems’ integrated rating products to the US market.
200 APPLIED PKWY
University Park, IL 60484-4131
Phone: 1 (708) 534-5575
Employer Type: Privately Owned
CEO: R. Reid French
COO: Mark P. Layden
SVP Information Technology: Tim Sander
Employees (This Location): 600
Employees (All Locations): 1,600