Kyocera Document Solutions America support services include document creation and output, document management, security and compliance, and network and device management. Products that require more enhanced security features offer API Cryptek Netgard data security and other verification and access software. Kyocera's HyPAS product allows customers to conduct business processes and connect to third-party software providers and customers through a variety of devices.

The company's National and Government Accounts Division specializes in serving state and federal government agencies and corporations.

Geographic Reach

Kyocera has five regional offices in Texas, New Jersey, Illinois, California, and Georgia. The operates a large distribution center in Memphis, Tennessee, and a training and parts distribution center in Dallas. Its main US office is in Fairfield, New Jersey.

Sales and Marketing

Kyocera machines are sold directly and through a network of hundreds of independent dealers and resellers.

Financial Performance

Kyocera Document Solutions of America contributed 16% of its parent company's revenue in 2015 (ended March).

Strategy

The company's growth strategy includes launching new copier models annually and releasing a variety of specialized software applications to complement its copier and document services offerings. In 2015 it released new models and services including the ECOSYS color network printers, business applications such as Kyocera Mobile Print for Students, DocuWare Connector, Integration with Blackboard Learn, and an updated version of AccuSender. In 2016, the company is scheduled to introduce several color and black & white multifunctional products and Kyocera Fleet Services, a fleet service management tool.