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About Diebold Nixdorf, Incorporated

Diebold Nixdorf is the leading global producer of automated teller machines (ATMs) with about a million in operation around the world. In addition, it offers remote teller systems, cash dispensers, and intelligent deposit terminals. The Company's software encompasses front-end applications for consumer connection points as well as back-end platforms which manage channel transactions, operations and channel integration. These hardware-agnostic software applications facilitate millions of transactions via ATMs, kiosks, and other self-service devices, as well as via online and mobile digital channels. Diebold Nixdorf gets about three-quarters of its sales outside the US. The Company has a presence in more than 100 countries with approximately 22,000 employees worldwide.


Diebold Nixdorf operates in two segments focused around its customers in Banking and Retail.

The banking segment offers cash recyclers and dispensers, intelligent deposit terminals, and teller automation and kiosk technologies as well as physical security tools. The segment's software includes applications for consumer connections and back-end platforms to manage channel transactions, operations, and integration. The segment's revenue is reported geographically with Eurasia Banking accounting for about 40% of revenue and Americas Banking accounting for about a third of revenue.

The retail segment, more than 25% of revenue, provides point-of-sale (POS) and self-checkout (SCO) terminals for a variety of situations. The BEETLE /iSCAN EASY eXpress products can alternate from attended operation to self-checkout and the K-Two Kiosk automates routine tasks and in-store transactions. Among peripheral products are printers, scales, mobile scanners, and banknote and coin processing systems.

Geographic Reach

Diebold Nixdorf isn't overly dependent on any one market. The US supplies about a quarter of sales and Germany adds about 20% of sales, with the other 55% of sales spread among other countries.

The company's corporate offices are in North Canton, Ohio. Manufacturing operations are in the US, Brazil, and Germany, and sales, service, and administrative offices are located around the world. Software development centers operate in Mexico and Canada.

Financial Performance

Diebold Nixdorf, after enjoying a robust revenue bump in 2017, had two consecutive years of decline. The company still has an overall increase of 82% in the last five years.

Net sales decreased $169.9 million or 3.7%including a net unfavorable currency impact of $151.0 million primarily related to the euro and Brazil real. Eurasia Banking net sales decreased $150.4 million, including a net unfavorable currency impact of $79.3 million related primarily to the euro and divestitures of $30.4 million. Retail net sales decreased $107.9 million, including a net unfavorable currency impact of $59.4 million mostly related to the euro and divestitures of $18.5 million.

Diebold Nixdorf's net loss decreased by $184.7 million in 2019 from $528.7 million in 2018 the decrease was due to the decrease in half on their loss before taxes.

The company's cash and equivalents totaled $280.9 million in 2019 compared to $458.4 million in 2018. Operations provided $135.8 million in 2019, while investing activities used $6.8 million and financing activities used about $215.5 million.


The Company's risk-management strategy uses derivative financial instruments such as forwards to hedge certain foreign currency exposures. The intent is to offset gains and losses that occur on the underlying exposures with gains and losses on the derivative contracts hedging these exposures.

The Company does not enter into derivatives for trading purposes. The Company seeks to continually enhance the consumer experience at bank and retail locations while simultaneously streamlining cost structures and business processes through the smart integration of hardware, software and services. The Company partners with other leading technology companies and regularly refines its research and development (R&D) spend to support a better transaction experience for consumers.

Commensurate with its strategy, the Company is executing its multi-year transformation program called DN Now to relentlessly focus on its customers while improving operational excellence. Key activities include: Transitioning to a streamlined and customer-centric operating model; Implementing a services modernization plan which focuses on upgrading certain customer touchpoints, automating incident reporting and response, and standardizing service offerings and internal processes; Streamlining the product range of automated teller machines (ATMs) and manufacturing footprint; Improving working capital management through greater focus and efficiency of payables, receivables and inventory; Reducing administrative expenses, including finance, information technology (IT) and real estate; Increasing sales productivity through improved coverage and compensation arrangements; Standardizing back-office processes to automate reporting and better manage risks; and Optimizing the portfolio of businesses to improve overall profitability.

Diebold Nixdorf, Incorporated

5995 Mayfair Rd
North Canton, OH 44720-1550
Phone: 1 (330) 490-4000

Firm Stats

Employer Type: Publicly Owned
Stock Symbol: DBD
Stock Exchange: , NYSE
Independent Director: Matthew Goldfarb
President and CEO: Andreas W. Mattes
SVP and COO: Jürgen Wunram
Employees (This Location): 900
Employees (All Locations): 22,000

Major Office Locations

North Canton, OH

Other Locations

Anchorage, AK
Pelham, AL
Phoenix, AZ
Fallbrook, CA
Glendale, CA
Arvada, CO
Greenwood Village, CO
Watertown, CT
Lake Mary, FL
Palm City, FL
Sarasota, FL
Tamarac, FL
Marietta, GA
Honolulu, HI
Schaumburg, IL
Marlborough, MA
Northborough, MA
Lanham, MD
Auburn Hills, MI
Jackson, MS
Ridgeland, MS
Billings, MT
Charlotte, NC
Howell, NJ
Garden City, NY
Syracuse, NY
Canton, OH
North Canton, OH
Beaverton, OR
Sumter, SC
El Paso, TX
Lubbock, TX
San Antonio, TX
Salt Lake City, UT
Beijing, China
Chengdu, China
Ahmedabad, India
Alappuzha, India
Allahabad, India
Aurangabad, India
Bengaluru, India
Bhopal, India
Bhubaneswar, India
Chandigarh, India
Chennai, India
Coimbatore, India
Dehradun, India
Goa, India
Guwahati, India
Gwalior, India
Hubli, India
Hyderabad, India
Indore, India
Jabalpur, India
Jaipur, India
Jalandhar, India
Jammu, India
Jamshedpur, India
Jodhpur, India
Kakinada, India
Kannur, India
Kanpur, India
Kochi, India
Kolkata, India
Kota, India
Kozhikode, India
Lucknow, India
Ludhiana, India
Madurai, India
Mangalore, India
Mumbai, India
Mysore, India
Nagpur, India
Nashik, India
New Delhi, India
Panipat, India
Patiala, India
Patna, India
Puducherry, India
Pune, India
Raipur, India
Rajkot, India
Ranchi, India
Salem, India
Secunderabad, India
Siliguri, India
Srinagar, India
Surat, India
Thane, India
Thiruvananthapuram, India
Thrissur, India
Tiruchirappalli, India
Tirunelveli, India
Udaipur, India
Vadodara, India
Vapi, India
Varanasi, India
Vellore, India
Vijayawada, India
Visakhapatnam, India
Aracaju, Brazil
Bauru, Brazil
Belem, Brazil
Belo Horizonte, Brazil
Boa Vista, Brazil
Brasilia, Brazil
Campinas, Brazil
Campo Grande, Brazil
Cuiaba, Brazil
Curitiba, Brazil
Florianopolis, Brazil
Fortaleza, Brazil
Goiania, Brazil
Joao Pessoa, Brazil
Juiz De Fora, Brazil
Macapa, Brazil
Maceio, Brazil
Manaus, Brazil
Natal, Brazil
Osasco, Brazil
Palmas Monte Alto, Brazil
Porto Alegre, Brazil
Porto Velho, Brazil
Recife, Brazil
Ribeirao Preto, Brazil
Rio Branco, Brazil
Rio De Janeiro, Brazil
Salvador, Brazil
Santa Rita Do Sapucai, Brazil
Santos, Brazil
Sao Caetano Do Sul, Brazil
Sao Jose Dos Campos, Brazil
Sao Luis, Brazil
Sao Paulo, Brazil
Teresina, Brazil
Uberlandia, Brazil
Vitoria, Brazil
Ajax, Canada
Brampton, Canada
Burnaby, Canada
Calgary, Canada
Cambridge, Canada
Candiac, Canada
Hamilton, Canada
Lloydminster, Canada
Mississauga, Canada
Nepean, Canada
North Bay, Canada
North Vancouver, Canada
North York, Canada
Saint-Laurent, Canada
Windsor, Canada
Moscow, Russia
Hamburg, Germany
Hannover, Germany
Ilmenau, Germany
Konstanz, Germany
Münster, Germany
Neu-Isenburg, Germany
Paderborn, Germany
Saarbrücken, Germany
Taucha, Germany
Bogota, Colombia