At a Glance
Strong brand recognition and customer loyalty
Employee discounts on Harley-Davidson motorcycles and merchandise
Recent layoffs and restructuring
Pressure to cut costs
Harley-Davidson is an iconic American brand, a strong company, and a unique place to work.
About Harley-Davidson, Inc.
Harley-Davidson is a major US motorcycle manufacturer that sells its bikes worldwide through a network of more than 1,500 dealers. The company offers heavyweight cruiser and touring models, standard, sportbikes, and dual models that can be used on- and off-road. Its six families of motorcycles include Touring, Trike, Softail, H-D Street, Sportster, and its Customer Vehicle Operations (CVO) models. Harley-Davidson also sells attitude with its brand-name products, which include a line of riding gear and apparel (MotorClothes). Harley-Davidson Financial Services (HDFS) offers financing to dealers and consumers in the US and Canada. The US generates almost 70% of Harley's revenue.
Harley operates through two segments. Its Motorcycles and Related Products segment which consists of HDMC, generates around 85% of revenue each year, and Financial Services segment, which consists of HDFS contributes the remainder.
HDMC includes motorcycles, parts and accessories, general merchandising, and licensing. Motorcycles include the cruiser models, which focus on styling and owner customization and touring models, which feature rider comfort and load capacity. It makes standard motorcycles; sportbikes, which incorporate racing technology, aerodynamic styling, and low handlebars; and dual models designed for use on public roads as well as for off-highway riding. HDMC's parts & accessories and general merchandise division offers replacement parts and mechanical and cosmetic accessories as well as Harley's MotorClothes apparel and riding gear, and the licensing division promotes the Harley-Davidson name by allowing its use on a wide range of products.
HDFS offers consumer loans and wholesale financing to dealers primarily for the purchase of Harley-Davidson motorcycles. It also works with certain insurance companies to provide motorcycle insurance and protection products, including extended service contracts.
Harley-Davidson is based in Milwaukee, WI where it houses its corporate offices. Its manufacturing facilities are located in other cities in Wisconsin as well as in Pennsylvania. Outside the US, Harley's manufacturing plants are in Thailand, Brazil, and India. Harley also operates a product development center in Wauwatosa, WI.
The company generates about 70% of sales in the US.
Sales and Marketing
Harley-Davidson's products are marketed to customers worldwide through digital channels, traditional promotions and advertising, and by experiential activities with independent distributors. To attract customers, the company participates in motorcycle rallies, special motorcycle events, races, music festivals, and sporting events. It also sponsors events and rides through Harley Owners Group (H.O.G.) where it promotes Harley-Davidson products.
During 2019, 2018 and 2017, the Company incurred $171.4 million, $144.3 million and $135.5 million in advertising costs, respectively.
Harley-Davidson's revenue has remained static for the last several years, hovering around the $5.5 billion mark. The company's profits have tumbled 11% over the last five years, although the company saw a slight uptick in 2018.
Revenue in 2019 was $5.3 billion, a 6% decrease compared with $5.7 billion in 2018 However, operating income for the Motorcycles segment was down $395 million in 2019.
Net income decreased 20% to $423.6 million in 2019 from $531.5 million in 2018. The provision for income taxes was lower by $21.4 million in 2019, but this was offset by $32.4 million in restructuring expenses.
Cash at the end of fiscal 2019 was $905 million, a decrease of $354 million from the prior year. Cash from operations contributed $868 million to the coffers, while investing activities used $508 million, mainly for finance receivables. Financing activities used another $712 million for repayments of medium-term notes.
The Company's long-term strategy to build the next generation of Harley-Davidson riders globally includes the following 2027 objectives: expand total Harley-Davidson riders to 4 million in the U.S.; grow international business to 50% of annual HDMC revenue; launch 100 new, high-impact Harley-Davidson motorcycles beginning in 2017; deliver superior return on invested capital for HDMC that falls within the top quartile of the S&P® 500; and grow the business without growing its environmental impact.
In 2019, Harley introduced LiveWire, its first electric motorcycle, which it plans to begin selling during the second half of the year. The company is also developing a new middle-weight platform for adventure touring bikes, custom motorcycles, and streetfighter models.
Harley is also working with its dealers to improve the customer experience and increase conversion to sales. It's establishing performance-oriented incentives and training for general managers and sales staff. It is also implementing more advanced analytics to generate targeted leads. With more consumers shopping online, the company aims to deliver an integrated in-store and online experience.
Mergers and Acquisitions
In early 2019, Harley-Davidson acquired StaCyc, maker of the EDRIVE electric-powered two-wheelers specifically designed for kids. The acquisition falls in line with Harley's plan to continue developing electric motorcycles. Harley already sells the StaCyc EDRIVE at about 30 of its dealerships. The company believes the StaCyc provides an introduction to motorcycling to the youngest riders.
In 1903 William Harley and the Davidson brothers (Walter, William, and Arthur) of Milwaukee sold their first Harley-Davidson motorcycle, which essentially was a motor-assisted bicycle that required pedaling uphill. Demand was high, and most sold before leaving the factory. Six years later, the company debuted its trademark two-cylinder, V-twin engine. By 1913 it had 150 competitors; however, Harley-Davidson was only one of two motorcycle companies to survive the Great Depression (the other being Indian).
During WW II, Harley manufactured more than 90,000 motorcycles for the US military and its allies. The company first went public in 1965, but was purchased by members of its senior management team in 1981. The group took the company public again in 1986.
3700 W Juneau Ave
Milwaukee, WI 53208-2818
Phone: 1 (414) 342-4680
Employer Type: Publicly Owned
Stock Symbol: HOG
Stock Exchange: , NYSE
Chairman: Michael J. Cave
COO, Harley-Davidson Motor Company: Michelle A. Kumbier
President and CEO: Matthew S. Levatich
Employees (This Location): 760
Employees (All Locations): 5,000
Kansas City, MO
El Paso, TX
Menomonee Falls, WI
Sao Paulo, Brazil