Focusing on providing quality is a revolution in management thinking, eh? Anyone else smell a back-handed indictment of the profession? More importantly, what could have caused such a shift in the paradigm? Part of the reason seems to be that first and second-tier outsourcing firms "can no longer win bids solely by differentiating on price, since almost all suppliers are now cost competitive." So there you have it: when all else is equal, people choose the best quality product they can find. The times truly are a-changin'. (Click here to read the article (subscription required for full access).
--Posted by Phil Stott, Vault Staff Writer
Want to be found by top employers? Upload Your Resume
Join Gold to Unlock Company Reviews