Office Manager Resume

Pauline Jenkins
6210 Lincoln Drive, #19
Woodside, NY 11377
(718) 204-2842

OBJECTIVE: An entry-level position in office management

Data Services Manager/Administrative Assistant, 2001 - Present

• Supervise, manage and train 22-person office staff
• Prepare for meetings and correspond with member representatives on upcoming meetings
• Prepare correspondences, document invoices, including materials for payment of trainers
• Maintain in-office calendar and training calendar, keeping track of schedules/appointments
• Format monthly newsletter and membership directory
• Create and reconfigure client databases

Bookkeeper/Training Coordinator, 1999 - 2001

• Received cash and check receipts, maintained ledger book and computer record of bank deposits
• Wrote and distributed employee and contractor checks
• Posted billing and ran various invoices for member and non-member agencies
• Organized materials for various training sessions, registered participants, prepared room and organized catering

Receptionist/Information Specialist, 1996 - 1999

• Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing
• Organized mailing of monthly newsletter

Customer Service Representative, 1995 - 1996

• Checked order forms, confirmed and canceled magazine orders
• Corresponded with customers

SKILLS:
Microsoft Word, Alpha4(database program)

EDUCATION:
BA in Business Administration
West Chester University
West Chester, PA, 1999