Executive Q&A from T-Mobile USA Inc.

What are the top reasons to join T-Mobile?

T-Mobile is an organization led by shared values, a collaborative environment, and a culture of complete support. As a member of our T-Mobile team, you’re empowered to be successful while being yourself.  That means making a difference, making your ideas heard, and making the most of every opportunity we offer. 

With a focus on continuous innovation, T-Mobile is redefining the future of communication.  More importantly, we‘re doing it together. That’s why within T-Mobile, you’ll find that your skills and ideas are recognized and valued.  From retail associate to engineer, we are all charged with becoming the best at what we do and maximizing the benefit for our customers. 

By choosing to join T-Mobile, you’re opening yourself to a culture where challenges are met with energy and ideas. Join us as we reshape how our customers benefit from our technology and services, and help us make a difference in their lives.

What kind of positions do you have at T-Mobile?

We invite you to take a closer look at T-Mobile and open yourself to the opportunity to make a difference in the lives of our customers and your peers. Whether you are an experienced leader or just starting your career, we have exciting opportunities in the following areas:

Corporate

We dig deep and work hard to develop the strategies, initiatives, and support that allow teams across our organization to deliver new technology, services, and experiences to our customers. With roles that support the growth of our entire organization, our corporate opportunities empower you to provide the innovative solutions that will positively impact our entire business.

We welcome you to join us in any of these disciplines:

• B2B National
• Brand and Advertising
• Channel Management
• Corporate Communications
• Corporate Strategy
• Enterprise Program Office
• Finance
• Go to Market
• Human Resources
• Legal
• Marketing
• Sales Operations Services
• Supply Chain

Customer Service

With customer service centers across the country, you may be closer than you think to an opportunity to share your passion for delighting customers with exceptional service. While each center is unique to the city it calls home, you’ll find that joining our customer service team means a fun, high-energy environment where motivated people work hard, get recognized, and build their careers. We also offer candidates who are fluent in both Spanish and English the opportunity to join one of our bilingual customer service centers.

For more information on our customer service center locations, click here. <link to http://tmobile.jobs/opportunities/customer-service/locations/>

Retail

T-Mobile retail stores are where we connect face-to-face with the most important people in our business—our customers. Our retail professionals thrive on the challenge of matching our customers with the right products and services. It’s a fast-paced environment that’s always personal and attentive, and if you enjoy teamwork and leading by example, your responsibilities can grow rapidly. With opportunities that range from retail sales associate to manager, you’ll be able engage with our customers and deliver on our promise of service within an environment that allows you to be yourself while being your best.

Sales

With a passion for cultivating relationships, the members of our Sales team are key contributors to the growth of our business and brand. Your entrepreneurial energy and ability to embrace a challenge will enable you to make a direct impact in driving sales within retail partner sales or business sales. No matter which you choose, you’ll experience an environment of autonomy and creativity that will reward your drive for success with endless opportunities.

Technology

Joining our Technology team means you’ll have the opportunity to adapt and utilize the latest technologies to strengthen our infrastructure, network, and the products that our customers trust. Your expertise makes an immediate and direct impact on our ability to empower our customers to stay connected. With a wide range of opportunities, we invite you to contribute your talents in any of the following disciplines:

• Corporate Information Security
• Engineering
• Engineering National Operations
• Enterprise Architecture
• Network Technology 
• Product Realization
• Technology Strategy, Finance and Development

What is the culture like at T-Mobile?

Within our highly collaborative environment, you’ll be challenged to provide our customers with a level of service that strengthens their confidence in T-Mobile’s ability to keep their family connected. You’ll have the opportunity to work within a diverse team where you can share ideas, experiences and have fun at the same time. More importantly, enjoy all the benefits and support that come from our mentoring environment that recognizes you for who you are and what you achieve. After all, we know that being comfortable and being yourself allows you to be your best.

What are the next steps if I am interested in learning more about T-Mobile?

We have created a system of T-Mobile Talent Networks to provide you with the additional opportunity to learn more about our organization and our careers. As a member of our Talent Network, you’ll receive specially tailored information on events—including hiring and other “meet and greet” events—as well as the latest T-Mobile innovations and opportunities.

College Talent Network

Whether you’re in school, graduating, or part of a post-graduate program, your quest for knowledge should lead you here.

Diversity Talent Network

At T-Mobile we believe that the ability to be yourself is the most important aspect of your success.

Military Talent Network

Equally driven by values, integrity, and the desire to make a difference, we are especially proud to work alongside those who have served.

Professional Talent Network

You have the knowledge and expertise, and now you have the opportunity to make an immediate impact.

Sign up at tmobile.jobs/network.

Are there additional ways to learn more about T-Mobile?

Yes!  Network with us here:

Facebook: http://www.facebook.com/home.php#!/tmobilecareers

LinkedIn: http://www.linkedin.com/company/t-mobile/careers

YouTube: http://www.youtube.com/user/tmobilecareers

Twitter: http://twitter.com/#!/tmobile_careers/

How does the recent news of the AT&T acquisition effect hiring at T-Mobile?

As we are sure you have heard by now, an agreement was announced under which AT&T will acquire T-Mobile USA. The agreement is the first step in a process that, including regulatory approvals, is expected to be completed in approximately 12 months. Until then, we remain a separate company and continue to operate independently. We know our customers, potential employees and others may have many questions.

Here is some more information that may help answer some of your questions:

Are we going to continue to recruit/fill open positions?

Absolutely, we have ongoing business demands that require talent beyond what is already on board.

What does this mean for our customers?

We will continue to offer the best customer service and the most innovative devices at affordable prices as our customers have come to expect. We will continue to focus on bringing to market even more products and services to delight our customers and challenge the industry.

If you are interested in learning more about a career at T-Mobile, visit our website at http://tmobile.jobs.