D&B
REIT - Real Estate Investment Trusts
Vault's Scoop
Uppers
- "Exciting" and "positive atmosphere"
- "Benefit package is generous compared to similar companies in its industry
Downers
- "There's not a whole lot of diversity"
- "Tremendous turnover" at times
ABOUT THIS COMPANY:
D&B is B-to-BRanked No. 1 in the financial services segment on Fortune's list of America's Most Admired Companies in 2008, the Dun & Bradstreet Corporation mainly provides business-to-business insight on public and private companies. The company, known as D&B, aspires to "be the most trusted source of commercial insight so [its] customers can decide with confidence." It's currently focusing on three major areas to improve its customer service: information quality (such as increasing the number of company records in its database; it now has 130 million), customer experience (it's trying to answer all customer calls within 10 seconds) and product innovation (like its web-based interactive risk product DNBi). Information is culled from a variety of sources, including management interviews, accounts-receivable information, state filings and news services. D&B sells this business-credit information, and offers marketing information and purchasing-support services.
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