Citi Consumer Banking
VAULT RANKINGS 2011
Headquarters: New York,
NY
7730 offices
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THE BUZZ…
• "Backseat to Chase locally but dominant internationally"
• "Sinking ship
NEWS AND UPDATES
Vault's Scoop
Uppers
• "Global presence and brand recognition."
• "Flexible management in terms of working hours; respectful of families/motherhood.”
• "Interesting, challenging work."
Downers
• "Passive aggressive and bureaucratic culture."
• "Compensation—not much incentive to perform above average."
• "The public perception of Citi is not fun to listen to all the time."
ABOUT THIS COMPANY:
Global giant
Although its official name is Citigroup Inc., the global banking group based in New York and known throughout the world was rebranded as simply “Citi” back in 2007. Citi has over 200 million customer accounts in more than 100 countries around the world. Citi’s main business divisions are consumer banking, the institutional clients group and global cards.
Citi’s commercial and consumer businesses are carried out by the consumer banking group, which includes U.S. and international retail banking (offered by Citibank, CitiFinancial, Primerica Financial Services and Citibank Direct), U.S. consumer lending (including student loans, real estate lending and auto loans), international consumer finance, a commercial finance group (offering banking, leasing and commercial real estate), and a microfinance group. The global consumer group is one of Citi’s biggest revenue drivers, typically bringing in more than half of each year’s Citi-wide earnings. The institutional clients group includes global banking services such as merger and acquisition advisory, debt, equity, restructuring and underwriting, as well as global capital markets, transaction services and alternative investments. The global cards business encompasses Citi’s worldwide credit card business.
From the Community
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Citi Consumer Banking Perspective
YOUR CAREER AT Citi Consumer Banking
Consumer
Recognized worldwide as Citibank, the Consumer Group's Retail Banking business operates in 46 countries and has over 3,200 branch locations providing financial products and services that suit customers' needs. Citi Cards, the credit card business, operates in 46 countries and manages over 145 million accounts. It holds a leadership position in both bank and private label cards, providing customer-focused solutions to individuals worldwide. CitiFinancial, the Consumer Finance business with nearly 3,600 branches in over 25 countries, provides products and services to individuals who prefer alternatives to traditional credit. Other businesses within the Global Consumer Group include CitiMortgage, CitiCapital, Primerica, Student Loan Corporation, Women & Company, and Diners Club International.
Getting Hired
Tips from the inside
Selectivity [7.00]
• "There's a resume drop for pre-screening followed by first-round interviews on campus: two 30-minute interviews with alumni. The final-round interview is held on site: three 30-minute interviews with senior managers. For the management associate programs, the best candidates are ones who have a good analytical background."
• "Interviews within the consumer banking business are mostly behavioral for the first round, and case-based and problem solving for the second."
• "Recently, the second-round interview takes place on campus the day after the first-round interview. Formerly, the second-round interview took place several weeks (or even a month) after the first-round interview. For MBA hiring, Citi Cards is looking for employees with leadership potential and who can work well in large, matrixed organizations. As such, they should have a proven track record of 'leading without authority' and of being strong team players. Creative and strategic thinking in addition to analytical aptitude will also be important for most positions within Citi Cards."
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