Job Responsibilities
Established and maintained relationships with clients by
identifying, responding, and providing solutions to their needs
through sales. Responsibilities include communicating and
counseling clients on features and benefits of all Home Loan
Products and Services including conventional and portfolio
mortgage loans, home equity loans and other banking products as
appropriate, as well as ensuring compliance with internal
policies and all Federal and regulatory requirements. Other
duties include: counseling and providing explanations of
documents and procedures to clients throughout the Home Loan
Buying experience, processing equity loans
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Job Requirements
High School Diploma is required, Bachelors Degree in Business
preferred. A at-work training pipeline is required for my
position. I have actually completed 3 work pipelines which
averaged 3 weeks per pipeline. If testing at the end of each
pipeline is failed you are considered fired.
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Uppers
The people I work with make my job fun also I enjoy working with the customers.
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Downers
Management is not consistant in grading and evaluating
preformance also be prepared that you may not qualify for
different positions due to favortism
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Lifestyle
Dress code is business casual, also working in this position requires manditory
overtime and time off is really hard to get. Also is very demanding since you
are on phone all of the day and hardly any time in between calls. Weekends are
manditory at least once or twice a month and they are not flexible with school or
family schedules. This company does company social events but you normally have
to pay for them and they are scheduled over weekends so if you are working you
cannot attend also company pushes volunteering so be prepared for this as well as
donations to charities are not mandatory but are frowned upon if you do not
participate.
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Compensation
Compensation depends on when you get hired. I had started off
at $28,000.00 and am currently at $34,000.00 however, new
employees are currently starting at my current base salary.
This company does issue bonuses once a year that can add up to
about 10%-16% of salary depending on how good the company is
doing but is not guaranteed. The company covers majority of
insurance however you may be required to pay additional (I pay
additional $60-$80 mo for health, dental and eye) But recent
changes to insurance does not cover enough of medical bills
where you will be responsible for about half.
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Advice to Jobseekers
This would be a great career for someone interested in
management or someone who likes speaking on the telephone, most
positions require customer contact. This is a position that
will always require someone to do so job security is high.
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