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Job Survey: Fulfillment Director

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Location: New York
Company: The Deal LLC
Experience: Mid-level
Highest Level of Education: Undergraduate Degree



Job Responsibilities
I am responsible for my company's subscription databases, customer service and postal affairs. The first two each require 45-50% of my time; the third just 5-10%.
Job Requirements
Rutgers is among the better tier-two MBA programs. I'm learning a lot, especially since I took so few business courses during my journalism undergrad. The professors are mostly good teachers; I guess the others are more research-oriented people to begin with. Acceptance criteria are not as rigorous as the top-tier. And the students don't seem as career- and networking/people-driven as students I've met from top-tier programs.
Uppers
The best parts of my job are the involvement with multiple people/departments; working on big-picture projects and day-to-day details; setting my own agenda; and managing a staff.
Downers
The worst part of my job - at any media company - is that people in other departments generally have no clue how my department works or what we do; and they only think about us when problems arise.
Lifestyle
My work hours are roughly 8-5, 9-6, 8-6, with not much work going home with me. I like to get in early so I can work with fewer disruptions. Business travel is minimal; out-of-town to see our database vendor; in-town for industry meetings. As in most publishing/media companies, the dress "code" is relatively casual, though I usually wear a jacket or suit.
Compensation
I'm at the high end for my position and experience: $83k salary. This came at the expense of working under the average for years, when I wanted to learn as much as possible. No bonus. An important benefit here, but not at my previous employer, is tuition reimbursement.
Advice to Jobseekers
Have a passion for the industry and its place in the larger business environment. In media, you should also somewhat enjoy the topics that the company covers. Get to know people in other departments, and how your departments affect each other. This will help you to understand the big picture of what makes the company tick, boosting your chances of running up the ladder instead of taking baby steps rung-by-rung.

This Fulfillment Director career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools