Job Responsibilities
IT/LAN/Telecommunications software and hardware design,
installation, troubleshooting and support on PC's, midrange and
mainframe systems. 40% of time spent on Application
Troubleshooting/Instalation, 30% time spend on user
training/support, 20% time spent on LAN/WAN
integration/support/troubleshooting, remaining 10% spend on
General Administartion and Telecommunication.
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Job Requirements
Graduatd from Yerevan Politechnical Institute with major in
Electronics Engineering and minor in Civil Engineering. Also
attended Computer Programming and Microsoft Certification
training cources in Westland College and Phoenix University.
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Uppers
Being an adviser (sometimes even an expert) in continuously evolving and
progressive and now days almost inseparable part of everyone??s daily lives in the
field of Information Technology, is most rewarding and highly satisfying feeling !
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Downers
1-st of all: - you are usually called upon when there is a
problem - so almost every call to you is potentially some sort of
a problem or a request.
Few users and very seldom call to tell you how great everything
is working or how good of a job "you" did to fix it !
I guess when things are function and sometimes even well - that's
is considered the normal state of operations. You're only there
to return and insure that everything is "normal" and nothing
more, nothing less !? :))
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Lifestyle
Well, to each their own, but generally speaking us Techies like hobbies,
usually involving Technology/Electronics, my personal favorites are none
characteristic - Nature, Animals. Usually us "computer geeks" are commonly
pictured with "Coke bottle" glasses and frustrating personal lives, again I feel
I'm fortunate enough to not have either problems (thanks Mom and Dad ;)).
Now work hours are dependent on the work load - so they vary a great deal !
There are days where "no one's crying" and days when everyone??s having problems
and there isn't enough hours in the day.
If you want to be in this line of work get used to dealing with frustrated,
sometimes even angry users ! Remember : if you fix/help their problems too
quickly - they'll think of you as a "smart ass". On the other hand if you take
too long then - "you know less then they do and you should learn from them" !
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Compensation
I'm on the very low end of my Salary Requirements for 2 reasons :
1) I've been with this company "too long" 14 years, 2) I work in
a very mixed environment (Hardware, Operating Systems, Platforms,
Applications) and sacrificed the multi - exposure for the
financial benefits.
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Advice to Jobseekers
If you want to be on the progressive ("bleeding edge") end of
this field, then definitely try for the true Technology giants :
Microsoft, IBM, Intel etc... Otherwise you'll develop good skills
in a lot of areas, but be an expert in none !
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