Vault.com: the insider career network

Job Survey: Technical Support Professional

This Technical Support Professional career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools



Location: Bandera, TX
Experience: Entry-level
Highest Level of Education: High School Diploma



Job Responsibilities
In my current position, my major job responsibilities are PC help, Virus detection and removal, and miscellaneous technical support.
Job Requirements
No detailed account of the academic nature of the program is available at this time.
Uppers
The best parts about my job are the fact that I do not have to commute and I have no supervision.
Downers
The worst parts about my job are the lack of stability and low income.
Lifestyle
In discussing the lifestyle for this position, the work hours are unassigned, business travel doesn't exist, company social events are unheard of, there is no dress code, diversity is maintained.
Compensation
With no defined base salary, no bonuses, no stock options, and no benefits. Compensation for this position sucks.
Advice to Jobseekers
I would tell job seekers considering this field to consider other optionssince the job outlook for this occupation for the future looks grim.

This Technical Support Professional career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools