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Job Survey: Supervisor Customer Service

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Location: Cancouver, Canada
Company: Sysco
Experience: Mid-level
Highest Level of Education: Other Graduate Degree



Job Responsibilities
Oversee the order entry of all food orders taken for all restaurants in the lower main land and out lining areas, that purchase there groceries and kitchen supplies and equiptment from us. any problems that our customers may have and make sure that all our gold customers are looked after. also deal with all scheduling and staffing payrole for my department.
Job Requirements
My personal academics are legal secratarial, mainly office training and computor training along with good customer service skills and experiance. good knowledge of the equiptment that is used in an office and the ability to input data in a computor.
Uppers
When I can help one of customers to the best of my ability, when i can put together a solution for more effecancy on the running of the department for my boss.
Downers
When you get a customer that you just can't satisfy and they are not happy with any solution that i may offer them.
Lifestyle
Lifestyle is average, dress is proper office attire, dress pants, suits and skirts, every Friday is casual day, ie. jeans and sweater or nice casual shirt or blouse. minimal to no travel in my dept.
Compensation
Base salary for csr dept is 32,000.00, after 6 months you are eligable for medical, extended medical and full dental coverage. raise every year, two weeks vacation, after 3yrs eligable for 3weeks vacation and after 5yrs eligable for 4weeks vaction. every one gets 5 payed sick or personal days per year, you also get rrsp contibution as bonus, and after 10 yrs you get stock options.
Advice to Jobseekers
The opertunity is very good, but the stress can be hard for some during holidays and stat holidays as the work load increases. not everyone can deal with the deadlines for getting the orders prossessed, and difficult customers. must have very good phone skills and good knowledge of office equipment, ie...computors, fax machines, phones,and copiers.

This Supervisor Customer Service career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

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