Job Responsibilities
Major responsibilities include entering jobs in the database,
signing them off and creating invoices. Also taking customer
calls and directing them to the appropriate assistance.
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Job Requirements
I have completed a certificate II in administration and am
currently completing a certificate III in Legal administration.
i try to finish the course two nights a week and i find the
program very organised and well structured. although the wrkload
is quite large and time consuming i am never pressured to
finish, i am able to take some of the work home and do it in my
own time.
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Uppers
The best part about my job would have to be meeting new people. When i first
started talking to people it was a bit hard but now they ring on a regular basis
and it is nice to get to know people and be able to have a conversation with them
on the phone. my job is also very relaxed and it is for these two reasons, why i
looked forward to going to work.
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Downers
I work for a small business and at times the phones can be a
little quiet and this can mean that i become quite bored.
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Lifestyle
I work from 8.30 to 5.00 (5 days a week)although we do not have social events
and you do not get to travel there is a very relaxed atmosphere. there is no real
dress code (no uniform) you just need to look neat and respectable. i know a lot
of companies like mine who do have social events so don't that put you off, it is
really a good job and lifestyle.
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Compensation
Base salary is about $22,000 p/a, we receive a $200 christmas
bonus and i am offered overtime when the technicians are busy on
a large job and i go and help them at nights if they have a cut
over.
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Advice to Jobseekers
Receptionist is a great field although i am looking at going to
a larger company, small companies definately have their
benefits. we all rely on each other are very close and relaxed.
when i finish my legal certificate i would like to look at
working in a legal office because it would be busy, i would get
paid more and it would be a lot more interesting. as a re
ceptionist you get to meet a lot of really nice people and even
deveop friendships with these people, that is one of its great
rewards.
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