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Job Survey: Restaurant Manager

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Location: Jackson, WY
Company: North American Country Inns
Experience: Mid-level
Highest Level of Education: Undergraduate Degree



Job Responsibilities
Responsible for running the floor of a busy restaurant 5 days, 40 hours a week. Included in this are personnal management, dry goods ordering, wine, liqour & beer ordering, cost & inventory control. Resonsible for all gains or losses in sales within the restaurant.
Job Requirements
N/A
Uppers
I love working with people. We work in a VERY fast-paced environment -- always on the move. We have wonderful regular customers that are fantastic to see each day. It is also wonderful to be directly responsible when sales are up and customers are happy. A restaurant in a tourist destination location is ideal for me, where in some other locations it may not be quite so perfect.
Downers
It's so tiring! We're going strong all the time, and during the holiday & wedding seasons especially we have huge private parties that can make for 60-70 hour work weeks. It's always hard to deal with an unhappy customer, but when you haven't done anything but sleep & work for weeks, that makes it even harder.
Lifestyle
This fits me perfectly. I work a regular schedule each season (ie. summer & winter) that I design at the beginning of said season. I dress casually but professionally and have an amazing amount of freedom in most aspects. My ideas are always considered & I love having the off season (ie. spring & fall) off to travel while still on a salaried payroll -- but we do make up for that when it's busy. I've chosen a profession that will allow me to pursue exactly the lifestyle outside of work that appeals to me. It's very rewarding, in many different aspects.
Compensation
I am insanely underpaid for the work that I do. My base salary is $30,000 a year, which comes to about $15/hour. There is no end of season or any other type of bonus. Dental, health & Aflac are included. If I did not love the work that I do so much, this would not be acceptable.
Advice to Jobseekers
Know what you're getting yourself into. You CAN NOT take a restaurant management position without having worked the floor in the front of the house. As a manager running the floor, you need to be a better server/bartender/busser/expiditor/food runner than any of your staff. You need to be able to take one look around the room & know exactly what's happening everywhere without asking a single member of your staff. You need to understand what is going to happen before it happens and be prepared for it no matter what. If you have just graduated with a degree in hospitality or hotel/restaurant management, take a year or 2 to work the floor and learn exactly how things run. Then go for manangement because you will excel with the hands-on experience.

This Restaurant Manager career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools