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Job Survey: National Account Manager

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Location: NYC area
Experience: Mid-level
Highest Level of Education: MBA



Job Responsibilities
My company publishes books on a wide range of topics, and it is my job to literally sell them all to Barnes & Noble, so they can carry our books throughout the US. I spend about 1/3 of my time actually working with B&N, both in person, on the phone, sending them materials to provide info on the books, emailing them about orders or with information. The rest of my time is probably spent internally, helping to make acquisition decisions by informing editorial about trends or sales patterns on specific subjects, doing analysis of my business to figure out where there are opportunities or weaknesses, writing reports which are shared with all depts of the company on our accounts' response to different books. I work closely with editorial, often suggesting new books/new subjects to explore. I often provide feedback on covers (art) or cover copy (text) to maximize a book's potential. I also read many of the books in advance of selling them (but that takes place on my own time). I work about 45-50 hours per week.
Job Requirements
No specific degree is required for this job but it takes a while to work up the ranks. Most start as an administrative assistant in the sales dept of a publisher. Few begin as a sales rep.
Uppers
Great mixture of working with clients and with different functional groups internally. Most people in publishing put up with low pay because we love the books and the people.
Downers
Minimal administrative support, poor pay, some sexism.
Lifestyle
Dress code is usually casual. Many people work 9-5 although that is hard if you are conscientious. I travel sometimes for business, maybe 5 times per year, often to FL for company meetings. Unlike many companies, we are not required to share rooms.
Compensation
My base salary is about 85% of my total compensation. Raises in recent years are about 3%. My bonus is based on a sales goal that is not always achievable. It is paid out quarterly (if I make it). One thing I like about my current company is that it is very upfront about the criterial for the bonus, so you know where you are. Many competitors wouldn't even give us something in writing and there was no help from HR.
Advice to Jobseekers
It is a great field to be in, whether in editorial, sales, production, marketing, or publicity. However, it is not a high paying field and does involve long hours. Still, one of the best things about my experiences is the lifelong friends I have made. Even if I leave the field, I will continue to be involved in books in some way, I feel sure.

This National Account Manager career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

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Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools