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Job Survey: Customer Service Agent

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Location: Kirkcaldy, UK
Company: MGT plc
Experience: Entry-level
Highest Level of Education: Undergraduate Degree



Job Responsibilities
Taking customers registration and ordering their purchases, taking credit card and debit card payments, going through technical problems to restore their viewing.
Uppers
Not strenuous.
Downers
Having to sit at a computer for 8 hours.
Lifestyle
Very good only work part time so does not disrupt lifestyle that much, travel to work is only 5 minutes in car, working hours are saturday and sunday evenings from 6pm to 2am. The dress code is relaxed and the people there are friendly.
Advice to Jobseekers
Be prepared to sit for hours and do nothing, when its quiet you have to still sit at your telephone position.

This Customer Service Agent career survey is just one of 1000s of exclusive career surveys available on Vault. Find out what it's actually like on the job with Vault's job surveys.

Read all Vault Career Surveys for the inside scoop on specific jobs
Read Vault Employee Surveys for the inside scoop on specific employers
Read Vault Student/Alumni Surveys for the inside scoop on colleges and grad schools